Office Receptionist

Qualifications

Job Description

• High school diploma or general education degree (GED) required
• 1-3 years of relevant experience in an office environment
• Proficient in MS Office (Word, Excel, Outlook) and office management software
• Exceptional phone etiquette and communication skills
• Demonstrated ability to read, write, and speak English
• Skilled in multitasking and prioritizing tasks independently
• Excellent interpersonal skills
• Punctual with strong attendance history
• Demonstrates a high level of integrity and professionalism
  
  

Benefits

• STi offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program
  
  

Responsibilities

• As the first point of contact, you will play a key role in creating a positive and welcoming experience for all visitors, clients, and staff
• The ideal candidate is highly organized, detail-oriented, and thrives in a dynamic environment
• They will manage front desk operations, coordinate incoming and outgoing communications, and support various administrative tasks to ensure smooth daily operations
• Strong communication and customer service skills are essential, as well as proficiency in managing schedules, handling inquiries, and maintaining a tidy and professional reception area
• Provide excellent customer service, fielding calls and requests in a professional manner
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have and ensure they follow HQ visitor protocols
• Maintain cleanliness and organization of the reception area and all common spaces at all times
• Operate standard office equipment on a regular basis, including a copy machine and a computer
• Propose new ideas to improve event planning and effectively implement the ideas
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed
• Coordinate employee recognition events with Human Resources team
• Professionally communicate with internal and external leadership
• Manage building access for employees and visitors, updating permissions as required
• Schedule and prepare conference rooms for meetings, handling special arrangements for guests, catering, and technology setup
• Retain information according to company guidelines
• Learn the office occupants’ specific needs and schedules
  
  

Company Description

Strategic Technology Institute, Inc. located in Rockville, MD, is a technology services company with an excellent reputation and a twenty-year history of sustained performance. Our culture supports career growth and rewards innovation, self-motivation, and technical excellence. The successful candidate will receive a competitive salary, commission, and bonus along with benefits.

Strategic Technology Institute, Inc. located in Rockville, MD, is a technology services company with an excellent reputation and a twenty-year history of sustained performance. Our culture supports career growth and rewards innovation, self-motivation, and technical excellence. The successful candidate will receive a competitive salary, commission, and bonus along with benefits.