What are the responsibilities and job description for the Technology Support Staff for disabled adults position at STRATEGIES TO EMPOWER PEOPLE, INC.?
Strategies to Empower People is implementing a new Technology Pilot Program!
Our agency provides support services to adults with intellectual and / or developmental disabilities - this work has traditionally been done in person at a client's home or in their community. With the development of our new Technology Pilot Program we will be implementing assistive technology and remote monitoring to help our clients get the support they need while minimizing in-person staffing.
This program will help our clients reach a new level of independence!
This is a pilot programits continued success depends on finding the right employees so we are hiring qualified staff for our Technology Comprehensive Support Professional (Technology CSP) position!
WHO ARE WE?
Strategies to Empower People is a 100% employee-owned company that operates in the Greater Sacramento area, Yuba / Sutter / Placer counties, and North Bay region! We have been providing services to adults with Intellectual and / or Developmental Disabilities (I / DD) since 1994 and are the largest provider of our type in the area!
We believe that every moment has potential, and we work tirelessly to ensure the people we serve are given every opportunity to be as independent as possible in their homes and in their communities. No two people we serve are alike so we are looking for employees who are adaptive, creative, and who thrive on the success of others!
WHAT IS THE JOB?
The Technology CSP provides support via audio / video monitoring and remote access. The Technology CSP monitors multiple alerting systems in real-time to assess needs, respond to safety concerns, and provide remote training / assistance for the people we support. This position is also responsible for documenting all activity & alerts so consistency and accuracy are very important!
The Technology CSP is also responsible for assessing the need for emergency response, communicating with emergency services as needed, and communicating and dispatching field personnel when the need arises.
SCHEDULE
We are hiring for two schedules :
- Monday through Friday 2p-10p (37.5 hours)
- Friday 10p-9a, Saturday 8p-9a, Sunday 8p-6a (awake nocturnal, 34 hours)
The rate of pay for this position ranges from $24-$25 per hour.
LOCATION
This position operates out of our Roseville office, located at 730 Sunrise Ave STE 200.
This position can require fieldwork as well, including visits to client homes for assessment / installation purposes as well as off-site training.
JOB REQUIREMENTS
Candidates for this position must have more than basic experience with technology systems - this includes hardware / software installation and troubleshooting, remote access systems, audio and video setup and monitoring, and database access & entry. Prior experience in the IT field or computer field / home installation field is a plus!
This position isn't just interacting with technology, it's also working with the people we support. This position requires a minimum of 2 years of direct support experience with the I / DD community, complex medical / behavioral needs, or persistent mental health needs. Experience in dispatch, observation and reporting, and crisis triage will also be considered.
Maintaining this position is contingent upon the successful completion of a required 8-hour technology training course. At the completion of the course the Technology CSP will be required to test and pass an examination. If the Technology CSP fails to pass the examination they will not be able to remain in their position.
This position also requires driving, so having a current driver license, auto insurance, reliable vehicle, and clean driving record (no DUIs in past 10 years, no excessive points, etc.) is required as well.
American Sign Language skills are also a big plus!
WHY WORK HERE?
Aside from being a 100% employee owned company, Strategies to Empower People has a lot of additional benefits for our employees!
Full-time employees (30 hours / week) are eligible for medical, dental and vision benefits after a requisite waiting period, as well as vacation accrual after a six-month waiting period! Interested in planning for retirement? We have a matching 401k plan for employees! We also provide mileage reimbursement ($.70 per mile), an Employee Assistant Program, sick time accrual, and more!
Salary : $24 - $25
