Records & Data Integrity Manager

Position Summary

The Records and Data Integrity Manager plans, coordinates, and administers the administrative activities of the records department and serves as the data integrity officer for the center.

Essential Functions

• Function as the custodian of student personnel records in both hard copy and EFolder format, from enrollment to separation and ensure folders are maintained in strict compliance with the Policy and Requirements Handbook (PRH).
• Function as the data integrity point-of-contact (POC) for the center and conduct / coordinate daily verification and regular internal audits to ensure the accuracy and integrity of both electronic and hard copy data on student achievements, daily accountability, clothing issuances, leaves, and transportation.
• Liaison with outreach / admissions, center, and career transition services staff to ensure student documentation is received timely and accurately and follow up with department heads to resolve persistent issues.
• Perform quality control audits of new student files prior to enrollment to ensure accuracy.
• Report issues of serious data integrity violations to the Center Director and corporate office as necessary.
• Protect the confidentiality of student personnel records and release information only to those authorized in compliance with PRH Appendix 601.
• Provide accurate entry of student data into designated Job Corps information systems including duty status and attendance, leaves of absence, academic and career technical training attainments, allotments, personal information, extensions, separation status, and other data.
• Coordinate with the Security, Residential and other departments to conduct accurate morning attendance checks to establish student duty status and capture student signatures on daily, authenticated attendance rosters.
• Prepare the Morning Report each training day using Job Corps information systems to reflect the attendance status of each student and publish to the staff for follow-up and accountability purposes.
• Verify and approve student leaves as designated by the Center Director.
• Maintain hard copy student personnel folders in compliance with PRH Chapter 6 and ensure aging hard copy records are archived in compliance with federal schedules and procedures.
• Coordinate student travel arrangements including verifying eligibility, ordering travel tickets, and student travel account reconciliation in compliance with PRH Ch. 6.7 and Exhibit 6-3 and Job Corps data systems.
• Maintain procedures to accurately record student clothing allowances in compliance with PRH Ch.6.6 and reconcile with Job Corps reports.
• Develops and conducts ongoing data integrity training for applicable staff.
• Coordinates projects involving multiple departments, i.e., student shopping, large body student transportation
• Ensuring the safety of student personally identifiable information (PII) in accordance with Job Corps guidelines and follows Federal guidelines for disposition of hard copy student files.
• Responds to student, parent / guardian, and former student requests for copies of records in compliance with the PRH.
• Provides quality customer service for both internal and external customers.
• Provides on-call center support as warranted.
• Participate in department meetings and all mandated PRH and Strategix training.
• Maintain accountability of staff, students, and property and adhere to safety practices.
• Promote a harassment-free environment.
• Utilize information systems and handle student data in strict adherence to Job Corps and Strategix policies to protect student's personally identifiable information (PII) and reduce network security threats.
• Adhere to and model Strategix servant leadership culture values : Honor Others, Inspire Vision, Choose Integrity, People First, Balance Focus with Flexibility, Serve with Humility, and Innovate and Disrupt.

Requirements

Qualifications and Experience Minimum

Associates Degree in business or related field with two years supervisory experience. Equivalent combination of education and experience in lieu of degree is acceptable. Strong data entry skills with high degree of accuracy. Ability to analyze data and interpret reports. Information technology proficiency including MS Office. Excellent reading, and verbal and written communication skills are required along with a high degree of conflict management skills. Willingness to provide on-call center support as warranted.

Preferred

Bachelor's degree in business or related field and three years of supervisory experience.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This job description is not intended to be all-inclusive. Employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate with or without notice. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning device and other office equipment, reach with hands and arms, and must occasionally lift and / or move up to 10 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outdoor weather conditions ranging from cool in Winter to extreme heat in the Summer and Fall months, and occasional poor air quality. The noise level can vary from moderate to loud.