What are the responsibilities and job description for the Banquet Server (Part-Time, flexible shifts) position at Strathallan Hotel, a Doubletree by Hilton?
QUALIFICATIONS & SKILLS
- Part-time with flexible scheduling for varied day, evening and weekend shifts. Number of scheduled hours per week varies depending on candidate’s availability and the number of scheduled functions.
- Prior serving and/or customer service experience preferred.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal communication skills.
- Friendly, outgoing personality.
ESSENTIAL JOB FUNCTIONS
- Prepare tables for dining and ensure the cleanliness of linen, silverware, and glassware. Maintain the orderliness and cleanliness of the tables throughout the dining experience. Clean tables at the completion of service including removal of soiled wares and trash.
- Acquire full knowledge of the dining menu to explain major ingredients, preparation methods, and flavor profiles.
- Approach guest encounters in a friendly, service-oriented manner. Take an active role in understanding and anticipating guest needs to provide authentic and personalized service.
- Guide guests through the dining experience, attending to their needs and providing genuine care and comfort. Greet guests, take orders, and serve food and beverage in compliance with established policies and procedures, brand standards and steps of service. Follow all responsible alcohol service procedures.
- Ensure a timely response to guest requests and address concerns beyond satisfaction.
- Prepare workstation prior to opening and keep station neat and clean while serving guests.
- Complete assigned side-work and related cleaning duties before, during and after shift.
- Report to work when scheduled and in proper uniform.
- Maintain a consistent professional and positive attitude when communicating with guests, vendors and associates.
- Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
- Any other tasks / duties as requested by management.
MC Management is an Equal Opportunity Employer: EOE Minorities / Females / Protected Veterans / Disabled. See additional legal notices and federal and state posters regarding employee rights at mcmanagementrochester.com. Requests for disability-related accommodation should be directed to the location you are applying to or the Human Resources Office at 585-546-1234.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- Are you 18 years of age or older?
- Are you available to work weekends and holidays?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $20
