Technology Specialist

Position Title: Technology Specialist

About the role:

The initial onboarding experience, at Implementation Team, and solution delivery establishes the client relationship and sets the tone for the partnership. We understand our clients’ goals and, as trusted advisors, recommend solutions to the challenges they face. We listen carefully to our clients and advocate for customers internally, driving operational improvements and product enhancements.

Things You’ll Do:

• Rapidly become an expert on the Management Platform and related solutions
• Design and document functional and technical requirements and help scope projects by understanding timelines and work
• Solve complex technical implementations both independently and in a team environment
• Clearly communicate solutions back to clients through multiple communication channels
• Enable clients on the Management (XM) Platform and related solutions
• Lead implementation projects to completion, including management of client relationships, schedule, risks, issues, and resources.
• Coordinate and collaborate with the Engagement Manager and other members of the internal account team.
• Collaborate with our Product Management and Engineering teams to solve problems and deliver custom engineering solutions
• Contribute to the team’s body of knowledge, including lessons learned, best practices, and guidance materials.
• Continuously adapt and deepen your product knowledge while staying updated on emerging technologies.

What We’re Looking For: 

• Bachelor’s degree or greater in Electrical Engineering
• Experience in the delivery of technical solutions that drive business value
• Experience in project management is beneficial, but not required
• Basic skills in the language of technology, through coding and engineering, e.g. HTML/CSS, Javascript (beneficial but not required)
• Excellence in written and verbal communication, problem-solving, and working in a rapidly changing environment
• Client-facing experience in a technical or project management role 
• Additional languages beneficial, but not required

Compensation:

The compensation for this role is market competitive.

About us:

We are an internationally recognized HR consultancy firm helping candidates match with the potential roles by using an Artificial Intelligence System which is free of cost. We are a global market leader who works with several top-tier companies, tech startups, freelancers, industry professionals, and subject matter experts for projects, internships, and jobs.

Important:

• The successful application submission for the above role(s) will be conditional to your profile evaluation by our AI system. We can let you know better once you submit your resume.