Account Manager

Summary of Responsibilities

Account ManagerExecutes sales strategy, initiates contact with manufacturing customers; identifies needs and opportunities for inspection projects in a defined geographic territory; leads negotiations and coordinates complex decision-making process; maintains strong knowledge of manufacturing quality and inspection business and provides accurate forecasts through reporting to management

Essential Job Function

• Initiates contact with manufacturing customers and develops relationships to generate referrals or leads for new business opportunity
• Identifies needs and opportunities for inspection projects in a defined geographic territory; develops and implements new market strategies
• Identifies manufacturers and parts suppliers; calls on prospective customers, determines needs and develops long-term customer relationships
• Develops and delivers presentations; communicates company’s value to customer
• Follows up with customers to ensure service issues are identified, understood and solved
• Interacts with Internal Account Manager on strategy specific to new business development
• Interacts with other sales team members to share leads, customer knowledge, and projects that cover multiple territories
• Works directly with operations team to review weekly sales plan that includes current business and new business development
• Leads negotiations specific to pricing, adjustments, and disputes that arise with customers
• Maintains strong knowledge of manufacturing quality and inspection business
• Provides accurate forecasts through reporting to management with the use of Salesforce.com
• Ensures and maintains compliance with quality requirements and ISO procedures
• Completes required training classes  
• All other duties and responsibilities as may be assigned

Qualifications

Degree in Communications, Marketing, Business or equivalent degree preferred

• • 3 Years territory sales experience preferred in a service or manufacturing market
  • Excellent interpersonal skills including verbal and written communication skills
  • Excellent conflict resolution and negotiation skills
  • Knowledge of SalesForce.com software
  • Proficiency in Microsoft Office
  • Available to work assigned hours based on business needs
  • For internal candidates, have satisfactory job performance (not on a corrective action)

Additional Requirements:

• Depending on customer and regional location, the following requirements may apply:
• • Reliable transportation
  • Valid Driver’s License
  • Ability to travel to customer facility on short notice
  • Amount of Travel Required – 25-50%; primarily day travel