Account Coordinator

Job Title: Account Coordinator – Marketing & Research 

Company: Stratovation Group LLC 

Location: Columbus, Ohio | Midwest, US: Ohio, Missouri, Indiana, Iowa, PA

Job Type: Remote 

About Stratovation Group  

At Stratovation Group, we’re more than just a research, consulting, and advertising agency—we’re a passionate team committed to driving innovation, growth, and success in the agri-food value chain. We serve a diverse range of clients, from Fortune 500 companies to emerging organizations, helping them build competitive advantages through thoughtful strategy and impactful execution. 

Our culture is built on high-trust integrity, where we support each other, trust in each other’s good intentions, and collaborate toward meaningful results. We prioritize work-life balance and offer flexibility because we believe in putting family first, living those values through our work. We’re committed to fostering an environment where every team member has the space to grow, thrive, and make a real impact. At Stratovation, we focus on helping our team members grow in their roles and advance in their careers, providing opportunities for development, leadership, and long-term success. 

At Stratovation, we are passionate about what we do and the clients we serve. We make data-driven decisions that are grounded in insight, not emotion or politics. Whether you're helping shape a project or offering fresh perspectives, you'll find opportunities to contribute, grow, and succeed in a dynamic, family-oriented environment that truly values your unique contributions.

Summary:  

We are seeking a passionate and driven Account Coordinator to join our dynamic team at Stratovation Group LLC. This is an exciting opportunity to provide critical support to our agricultural clients by managing and coordinating marketing and research projects. The ideal candidate will have a strong agricultural background, a keen interest in driving innovation and growth in the industry, and a desire to develop their career within a supportive, flexible, and growth-oriented environment. 

As an Account Coordinator, you will play a pivotal role in maintaining and enhancing client relationships, aligning projects with client goals, and ensuring the successful execution of initiatives. You’ll thrive in a collaborative culture that values open communication, empathy, and making data-driven decisions. In this role, you will have the chance to grow within your position, expand your skill set, and contribute to the overall success of the team. 

Key Responsibilities: 

• Client Relationship & Advocacy: Build and maintain strong client relationships, advocating for their needs. Align projects with client goals, monitor satisfaction through regular check-ins, and address concerns proactively to ensure long-term success and retention. 
• Proactive Support & Issue Resolution: Identify opportunities to improve client satisfaction, address unmet needs, and recommend additional services. Respond promptly to client concerns, collaborating with internal teams to resolve issues and maintain satisfaction. 
• Client Onboarding: Assist in onboarding clients, setting clear expectations on workflows, timelines, and points of contact. 
• Collaboration: Coordinate with internal teams and project managers to deliver high-quality work aligned with client objectives. 
• Stakeholder Communication: Ensure clear communication between clients, teams, and partners for smooth project execution. 
• Reporting & Insights: Monitor project KPIs to ensure client objectives are met or exceeded. Provide concise updates and performance reports, offering actionable insights and recommending adjustments as needed. 
• Budget Oversight: Monitor project budgets and flag potential concerns to project managers, ensuring alignment with financial targets and cost-effectiveness. 
• Documentation and Record-Keeping: Maintain detailed records of client communications, project updates, and deliverables for future reference and compliance. 
• Support and Leadership: Foster a collaborative, supportive environment by encouraging open communication, providing candid feedback, and promoting a culture of leadership and accountability within the team. 
• Continuous Improvement and Innovation: Propose and implement process improvements or innovations to enhance client satisfaction, streamline project execution, and contribute to overall operational efficiency. 
• Cross-Selling and Upselling: Identify opportunities for cross-selling and upselling additional services or solutions by partnering with the sales team strategically and creatively to meet client needs and drive business growth. 

Qualifications: 

• Bachelor’s degree in Agriculture, Agricultural Marketing, Business, or a related field. 
• Proven project management or coordination experience, ideally in the agricultural or agri-food sectors. 
• Strong understanding of agricultural marketing concepts, client relationship management, and delivering solutions that drive growth. 
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and clients. 
• Proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, etc.) 
• Strong analytical skills and attention to detail, with the ability to make data-driven decisions and offer actionable insights. 
• Ability to work both independently and within a team, fostering a positive, high-trust work environment. 
• A passion for innovation and growth within the agricultural industry, with a drive to contribute to the success of clients and the team. 
• Commitment to continuous personal and professional growth, with a willingness to learn and develop new skills in a dynamic, supportive environment. 

Benefits: 

• Competitive salary and performance-based bonuses to reward individual and team success. 
• Comprehensive health, dental, and vision insurance to support your overall well-being. 
• Professional development opportunities and clear paths for career advancement. 
• A supportive, collaborative work environment that fosters continuous growth and team success. 
• Flexible work arrangements to maintain a healthy work-life balance. 
• Generous paid time off (including holidays) to recharge, spend time with family, and prioritize personal well-being. 
• Exposure to cutting-edge agricultural projects and clients, providing opportunities to work with industry leaders and innovate. 
• A family-first culture that values work-life balance and supports your personal priorities. 

If you have a background in agriculture & a passion for innovation, marketing, or research... 

Join us in helping our clients navigate the agricultural sector and succeed in today’s dynamic marketplace!