What are the responsibilities and job description for the UTV Tour Guide position at Stratton Mountain Resort?
Occasional
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
Additional perks & benefits for year round employees
POSITION SUMMARY
The UTV Tour Guide is responsible for the operations of Stratton's UTV Tours. The UTV Tour Guide will provide safe and exciting tours for our guests. The UTV Tour Guide will also assist with routine machine and trail maintenance, booking tours, and checking guests in and out for their tours. This is an occasional position during the summer season. This role is compensated at $20.00/hour.
ESSENTIAL DUTIES
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
Experience:
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position is required to work evenings, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
- Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
- Free or discounted multi-resort dependent season passes
- Free or discounted IKON pass
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The UTV Tour Guide is responsible for the operations of Stratton's UTV Tours. The UTV Tour Guide will provide safe and exciting tours for our guests. The UTV Tour Guide will also assist with routine machine and trail maintenance, booking tours, and checking guests in and out for their tours. This is an occasional position during the summer season. This role is compensated at $20.00/hour.
ESSENTIAL DUTIES
- Positively interact with guests and team members
- Successfully complete Stratton's in-house UTV operating and safety training
- Lead tours, ensuring guest satisfaction, fun and safety
- Follow opening & closing procedures, including equipment checks, organization and security
- Complete minor repairs and basic maintenance to machines when needed
- Perform trail maintenance as needed
- Organize tours to ensure efficiency
- Assist with guest check-in process, including verification of rider/passenger credentials and issuing rental equipment
- Deliver safety briefing for guests and lead tours in a safe manner
- Answer questions and troubleshoot guests' needs
- Maintain organization and cleanliness of workspace and equipment
- Additional duties as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
- High school diploma or equivalent, required
Experience:
- Previous ATV/UTV operating experience, required
- Basic computer or point of sales system experience, preferred
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
- Must be 18 years of age
- Valid US driver's license, required
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position is required to work evenings, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
Salary : $20
