Head of Policy, Trust & Safety San Francisco, CA

Strava is the leading digital community for active people with more than 135 million athletes, in more than 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and / or what device you use. Everyone belongs on Strava when they are pursuing an active life.

Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.

The Head of Policy is a pivotal leadership role in Strava’s Trust and Safety organization, with responsibility for developing and launching new policies. As a Policy Lead, you will lead and drive high-impact, global, cross-functional initiatives, including the development and launch of content moderation policies and formulation of privacy policies. Additionally, you will serve as the policy expert for cross-functional teams such as Product, Operations, Engineering, Partnerships, Community Management, Communications, and Legal to achieve consensus on critical policy issues.

This role is based in our San Francisco, CA office with a hybrid in-office work requirement of at least 3 days per week.

You’re excited about this opportunity because you will :

• Develop, maintain, and update our global policies across Strava, and understand and communicate the risk landscape and regulatory requirements.
• Identify gaps, create new policies, and ensure consistent enforcement.
• Address policy concerns from users and stakeholders and drive research and set industry standards.
• Evaluate the risk profile of new products and features. Influence cross-functional stakeholders and company executives regarding proposed content policy efforts.
• Negotiate and find optimal policy solutions balancing safety and product reach and growth objectives, and work with teams to ensure effective operationalization of global policies.
• Propose new strategies and policies to improve the Trust & Safety product market fit to the evolving needs as well as our ability to scale our enforcement.
• Understand and clearly communicate the policy challenges and needs presented by new features and emerging global online content risks.

We’re excited about you because you have :

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision : to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and / or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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