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Head of Policy, Trust & Safety

Strava
San Francisco, CA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/16/2025

About This Role

Strava is the app for active people. With over 135 million athletes in more than 190 countries, it’s more than tracking workouts—it’s where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, Strava’s got you covered. Find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today and Join the Strava Club

The Head of Policy is a pivotal leadership role in Strava’s Trust and Safety organization, with responsibility for developing and launching new policies. As a Policy Lead, you will lead and drive high-impact, global, cross-functional initiatives, including the development and launch of content moderation policies and formulation of privacy policies. Additionally, you will serve as the policy expert for cross-functional teams such as Product, Operations, Engineering, Partnerships, Community Management, Communications, and Legal to achieve consensus on critical policy issues.

This role is based in our San Francisco, CA office with a hybrid in-office work requirement of at least 3 days per week.

You’re excited about this opportunity because you will :

  • Develop, maintain, and update our global policies across Strava, and understand and communicate the risk landscape and regulatory requirements.
  • Identify gaps, create new policies, and ensure consistent enforcement.
  • Work across teams to incorporate diverse perspectives.
  • Address policy concerns from users and stakeholders and drive research and set industry standards.
  • Evaluate the risk profile of new products and features. Influence cross-functional stakeholders and company executives regarding proposed content policy efforts.
  • Negotiate and find optimal policy solutions balancing safety and product reach and growth objectives, and work with teams to ensure effective operationalization of global policies.
  • Propose new strategies and policies to improve the Trust & Safety product market fit to the evolving needs as well as our ability to scale our enforcement.
  • Understand and clearly communicate the policy challenges and needs presented by new features and emerging global online content risks.

We’re excited about you because you have :

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in drafting or enforcing policy for an online platform or engagement with public policy issues in technology, government, law or online.
  • 5 years of experience in a policy, legal, Trust & Safety, or technology environment.
  • Experience working with global teams and communicating with stakeholders cross-functionally and experience engaging in and discussing sensitive or controversial areas.
  • Exceptional written, presentation, and verbal communication skills.
  • Compensation Overview

    At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner.

    Compensation : $195,000-$245,000. The base salary posted is within the compensation range for this role. This range reflects base pay only and does not include equity or benefits. Your recruiter can share more about the specific salary range for your location during the hiring process.

    For more information on benefits, please click here

    About Strava

    Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision : to be the record of the world’s athletic activities and the technology that makes every effort count.

    Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

    Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

    Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and / or weight.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    California Consumer Protection Act Applicant Notice

    J-18808-Ljbffr

    Salary : $195,000 - $245,000

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