What are the responsibilities and job description for the Spa Manager position at Strawberry Artistry Spa?
Overview
Location: Strawberry Artistry Spa
701 Cottage grove rd. A210 Bloomfield, CT 06002
Job hours Tuesday-Friday 10:00am-7:00pm and Saturday 10:00am-3:00pm
Starting Pay $16.35 per hour, 38 hours per week
We are seeking a dynamic and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, and maintaining a welcoming environment that promotes relaxation and wellness. This role requires strong leadership skills, a passion for the spa industry, and the ability to drive sales while managing inventory effectively.
Duties
- Manage daily operations of the spa, ensuring high standards of service and cleanliness.
- Supervise and train spa staff, fostering a positive work environment that encourages teamwork and professional growth.
- Develop and implement marketing strategies to promote spa services and increase client retention.
- Oversee inventory management and control, ensuring that products are well-stocked and organized.
- Utilize retail math to analyze sales data, pricing strategies, and negotiate with suppliers for optimal product pricing.
- Maintain POS systems for efficient transaction processing and accurate record-keeping.
- Address customer inquiries or complaints promptly to ensure satisfaction and loyalty.
- Collaborate with other departments to enhance overall guest experience within the facility.
Skills
- Bilingual proficiency is a plus, enhancing communication with diverse clientele.
- Strong knowledge of POS systems for effective sales management and reporting.
- Proven experience in inventory management and control practices.
- Proficiency in retail math to analyze sales performance and pricing strategies effectively.
- Excellent negotiation skills to secure favorable terms with suppliers.
- Demonstrated ability in sales management, driving revenue growth through effective marketing initiatives.
- Experience in wireless sales is advantageous but not required.
Join our team as a Spa Manager where you can make a difference in our clients' lives while leading a dedicated team in a thriving environment!
Job Type: Full-time
Pay: $16.35 per hour
Expected hours: 38 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
Work Location: In person
Salary : $16