What are the responsibilities and job description for the Customer Operations Administrator position at Stream Data Centers?
A company is looking for a Customer Operations Administrator to support the Director of Customer Operations and ensure excellent service delivery to customers.Key ResponsibilitiesServe as the primary point of contact for customers, addressing inquiries and resolving issuesFacilitate the onboarding process for new customers, providing training and resourcesMaintain accurate records of customer interactions and support cross-functional teams to enhance customer experienceRequired QualificationsBachelor's degree in business, operations management, or a related field, or equivalent work experience2 years of experience in customer service, project coordination, or operations in a data center or technology-driven environmentProficiency in project management software (e.g., Wrike, Microsoft Project, or similar)Strong organizational and multitasking skillsAbility to work effectively with cross-functional teams and manage multiple priorities
