What are the responsibilities and job description for the Order Administrator position at STREET CRANE - USA?
🚨 Now Hiring: Order Administrator
📍 Location: North Charleston, SC
🏢 Company: Street Crane Inc.
🕒 Job Type: Full-time
About Street Crane Inc.:
Street Crane Inc. is a leading U.S. supplier of overhead cranes, hoists, and crane components. With a proud legacy of engineering excellence and customer service, we’re growing fast—and we’re looking for a detail-oriented, team-driven Order Administrator to join our North Charleston team.
What You’ll Do:
As an Order Administrator, you’ll be a key part of our daily operations—handling everything from order processing to customer support and inventory coordination. You’ll work across teams to ensure our customers receive the right parts and products on time, every time.
Key Responsibilities:
✅ Process customer orders and parts sales using our ERP system
✅ Provide friendly, responsive customer service via phone and email
✅ Generate quotes and assist customers with product selection
✅ Coordinate with sales, production, and shipping to ensure timely fulfillment
✅ Monitor and manage inventory levels; track and restock as needed
✅ Maintain accurate records for orders, returns, and warranty claims
✅ Follow up on backorders and vendor lead times
✅ Contribute to continuous improvement efforts
What We’re Looking For:
🔹 Experience in order entry, customer service, inventory control, or parts sales
🔹 Strong attention to detail and organizational skills
🔹 Excellent written and verbal communication
🔹 Proficiency in Microsoft Office (Excel, Outlook, Word); ERP experience preferred
🔹 Ability to prioritize and multitask in a fast-paced environment
🔹 Positive, proactive, team-oriented mindset
🔹 High school diploma or equivalent required; additional education a plus
Why You’ll Love Working Here:
💼 Competitive salary
🩺 Company-sponsored health insurance
💰 401(k) with company match
🌴 Paid vacation and holidays
📈 Growth opportunities in a supportive, team-focused environment
📩 Interested? Apply now or message us directly to learn more.