What are the responsibilities and job description for the Host/Server position at Street Ninja?
Overview
We are seeking a friendly and energetic Host/Server to join our team. This role is essential in creating a welcoming atmosphere for our guests and ensuring they receive exceptional service throughout their dining experience. The ideal candidate will have a passion for hospitality, strong communication skills, and the ability to work in a fast-paced environment.
Duties
- Greet guests upon arrival and escort them to their tables, ensuring a warm and inviting atmosphere.
- Take food and beverage orders accurately using the POS system, preferably Aloha POS.
- Provide excellent guest relations by addressing any inquiries or concerns promptly and professionally.
- Serve food and beverages in a timely manner while maintaining attention to detail.
- Collaborate with kitchen staff to ensure timely delivery of orders and maintain quality standards.
- Assist with setting up and clearing tables, as well as maintaining cleanliness in the dining area.
- Communicate effectively with guests and team members to enhance the overall dining experience.
- Support other restaurant staff as needed to ensure smooth operations.
Requirements
- Previous experience in a restaurant or hospitality setting is preferred.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Strong customer service skills with a focus on guest satisfaction.
- Ability to communicate clearly and effectively with guests and team members.
- A positive attitude and willingness to help others in a team-oriented environment.
- Must be able to work flexible hours, including evenings and weekends.
- Knowledge of guest services principles is advantageous.
Join us in delivering exceptional dining experiences while being part of a dynamic team dedicated to hospitality excellence!
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $13 - $16