Demo

Regional Operations Manager

StreetSmart
Leander, TX Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Job Details Job Location Leander, TX Position Type Full Time   Job Category Other Regional Operations Manager

Regional Operations Manager

Change slows for no one. We all get a choice to either step out of the way and let uncertainty and opportunity go whizzing by or get out in front of it. At Street Smart, we team up with others bent on turning corners instead of cutting them. We are a team of technical and operational experts who relentlessly and intelligently merge on-demand safety equipment with the latest new-era technologies. We design, configure, deliver, and support traffic safety equipment solutions and pioneering technology integrations for road repair, construction projects large and small, security and events across North America.

Street Smart continues growing at an accelerated pace due to the Street Smart Way of doing business and expanding into growing markets. We believe in treating our customers and team members as stakeholders in the business instead of a means to an end. Due to our continued growth, we are seeking a motivated and growth-oriented person to join our team as the Regional Operations Manager for our Leander, Texas branch. This position is an exempt, full-time role with flexible hours, and reports to the VP of Operations. Overnight and out-state travel is required (expected to be up to 4-10 days per month).

This position will give preference to candidates located in the East region of the United States

The Operations Director is a key leadership role responsible for overseeing the day-to-day operations of the organization to ensure efficiency, productivity, and alignment with strategic goals. This role involves managing and optimizing business processes, coordinating cross-functional teams, and implementing policies and procedures that drive operational excellence. The Operations Director works closely with senior management to develop and execute operational strategies, manage budgets, and ensure the delivery of high-quality products or services. Responsible for overseeing the daily operations and performance of branches within the assigned territory, ensuring that each location meets company standards, operational goals, and customer service expectations.

Some of the key responsibilities include :

General Management

  • Coordinate equipment repairs / maintenance onsite and offsite
  • Responsible for successful team member onboarding and training
  • Quarterly reviews with team members
  • Identify opportunities to enhance operations and processes in order to exceed assigned budgets
  • Manage and review monthly operations budget
  • Perform all regional operations administrative duties, including employee relations tasks in partnership with Human Resources and other employee management / oversight duties
  • Strategic planning in the region to ensure that personal and operational goals are met
  • Oversight and project management of smart work zones in the region
  • Ensure all location metrics are met
  • Coordinate staff travel to other sites as needed to provide backfill support

Equipment & Customer Service Management

  • Responsible for managing all activities related to the rental / sale of equipment, including ensuring equipment availability, functionality, deployments, customer satisfaction, repairs, etc...
  • Responsible for ensuring quality control for all equipment leaving facilities and driving the overall quality initiative for the west region
  • Ensure service and preventative maintenance work for any internal (non-rental) assets is being completed
  • Assist in oversight and management of the Intelligent Work Zone services provided on the regional level
  • Monitor and respond to issues with regard to all customer-impacting activities
  • Provide a high level of customer service and satisfaction for all regional operations
  • Assist in the management of customer relationships alongside the Sales Team
  • Develop and maintain equipment repair metrics for all assigned branches
  • Facility & CRM Management

  • Oversee all facility maintenance and upkeep
  • Drive Implementation and Street Smart 6S program on all west regional facilities
  • Maintain 6S standards across all west region locations
  • Manage relationships with facility landlords and other facility service providers
  • Manage utilities and all other facility needs
  • Manage all information with regard to equipment repairs, asset preventive maintenance, facility maintenance within the company CRM system
  • This could be a great fit for you if you possess :

  • Excellent communication & organizational skills, a positive attitude, including the ability to manage others and lead in a collaborative style
  • Able to read, write, and speak fluent English
  • Strong interpersonal and communication skills (both written and verbal)
  • Strong analytical and problem-solving skills
  • Ability to be self-directed and highly motivated with minimal supervision
  • Excellent customer communications, interaction and presentation skills
  • Required Qualifications

  • Education : High school diploma or equivalent
  • Project management experience
  • Candidate must have a strong mechanical aptitude, including a basic understanding of shop tools and equipment
  • 5 years of management experience
  • Licenses / Certificates :

  • Valid driver's license and ability to qualify for a DOT medical card to drive a Commercial Motor Vehicle.
  • Technology / Equipment :

  • Computer skills and proficiency, especially with Microsoft Office products and database management
  • Proficiency in using software technologies (i.e. Microsoft, GSuite, CRM, etc.)
  • Preferred Qualifications

  • Education : Bachelor's degree is preferred
  • Experience :
  • Inventory Management

  • 6S implementation and management
  • Forklift operation
  • Warehouse / manufacturing experience
  • Engineering experience
  • Any shop experience (machining, welding and manufacturing)
  • Basic understanding of electronics and 12-volt circuits
  • Location : Western part of the US
  • Physical and Mental Demands

    The Operations Director is predominantly an office-based role, but may at times require assisting with the transportation, setup and deployment of equipment. The primary physical and mental demands include :

  • Remains in a stationary position (sitting or standing) 50% of the time.
  • Constantly operates a computer and other office equipment, such as a scanner, copy machine and printer.
  • Communicates with others in their area of expertise, both internally and externally. Exchanges accurate information in these situations.
  • Frequently moves equipment and supplies weighing up to 30 pounds typically, but at times up to 50 lbs.
  • Occasionally, the individual in this position will need to stand, reach, bend, stoop, and kneel.
  • Specific vision abilities required by this job include normal vision.
  • The office environment will have normal lighting and climate control tolerances.
  • Additionally, the office setting will have moderate noise exposure, i.e. business office with computers, printers, and light traffic.
  • Travel conditions may involve being in an aircraft or automobile for extended periods of time.
  • Work is performed mostly in a home office at a minimum of 40 hours a week.
  • We go beyond Point A to Point B service and do the hard yards for our customers. But more importantly, we do it right for the people we work with. In addition to a 100% company paid medical and dental plan for individuals, we have worked hard to reduce premiums for couples and families.

    In addition to working with an industry-leading team, a few of the benefits to working at Street Smart include :

  • Career advancement opportunities
  • Company incentive plan with quarterly payouts based on individual and company performance
  • Monthly commission plan based on region and individual results.
  • Health benefits, with eligibility on the 1st of the month following your date of hire :
  • 3 medical plans to choose from, including two high deductible health plans (HDHPs) and one PPO plan

  • Health Savings Accounts (when enrolled in a HDHP), with Street Smart contributing $1000-$2000 depending on your plan
  • Dental and vision plans with low employee premiums.
  • Health and Dependent Flexible Spending Accounts
  • 100% company paid Short Term and Long Term Disability Insurance
  • 100% company paid life insurance at 1.5x your base salary
  • 401(k) retirement savings plan, with eligibility on the 1st of the month following your 30th day of employment. Street Start matches 100% of the first 3% employees contribute and 50% of the next 2% of contributions.
  • 11 paid holidays
  • 3 weeks of PTO to start (year one is pro-rated based on start date)
  • Informal dress code
  • Company-provided cell phone
  • Tuition reimbursement
  • What We Value :

    Lead from the Front - We never settle for 'good enough.' We continually push ourselves to be better. We rethink, adapt, and innovate solutions at speed - and on the move.

    Grind the Hard Yards - We've built a reputation for doing what it takes to deliver success for our customers. We do the hard yards to understand their challenges so we can spot opportunities and provide solutions that make it easier to unleash the potential of their business.

    Do it Right - We care about our work, the people we work for, and the people we work with. We take pride in the job and celebrate our successes together. We don't cut corners because what we do saves lives.

    Since 1999, Street Smart has been at the forefront of smarter, safer work zones and security innovation. Today, we design, configure, deliver, and support traffic safety equipment solutions and pioneering technology integrations for road repair, construction projects large and small, and events across North America.

    If your ambitions drive you to turn corners and deliver success for customers, please reach out to apply.

    Street Smart Rental, LLC is an equal employment opportunity employer. Street Smart Rental, LLC's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. Street Smart Rental, LLC also prohibits harassment of applicants or employees based on any of these protected categories.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Regional Operations Manager?

    Sign up to receive alerts about other jobs on the Regional Operations Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $115,103 - $147,076
    Income Estimation: 
    $157,066 - $200,252
    Income Estimation: 
    $115,103 - $147,076
    Income Estimation: 
    $157,066 - $200,252
    Income Estimation: 
    $280,031 - $485,657
    Income Estimation: 
    $334,958 - $542,079
    Income Estimation: 
    $219,423 - $248,819
    Income Estimation: 
    $280,031 - $485,657
    Income Estimation: 
    $157,066 - $200,252
    Income Estimation: 
    $219,423 - $248,819
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at StreetSmart

    StreetSmart
    Hired Organization Address Columbus, MN Full Time
    Job Details Job Location COLUMBUS, MN Position Type Full Time Education Level High School Salary Range $50,000.00 - $60,...
    StreetSmart
    Hired Organization Address Forest, MN Full Time
    Job Details Job Location COLUMBUS, MN Position Type Full Time Education Level 4 Year Degree Salary Range $100,000.00 - $...

    Not the job you're looking for? Here are some other Regional Operations Manager jobs in the Leander, TX area that may be a better fit.

    Regional Manager - Health Care

    Regional Manager - Health Care, Austin, TX

    Regional Operations Manager

    DAIKIN COMFORT TECHNOLOGIES DIST INC, Austin, TX

    AI Assistant is available now!

    Feel free to start your new journey!