Behavioral Health Home Service Coordinator

The Service Coordinator will assist with quality assurance and supervision amongst the BHH team. In addition, provides direct health promotion services, referral and linkage to community services, and assists in the implementation of the Care Plan for each recipient and their family enrolled in the Stress Care of NJ BHH

Responsibilities include, but not limited to:

• Engagement and retention of all recipients referred and enrolled in Stress Care of NJ BHH to maintain community functioning and when necessary, coordinate with inpatient medical, psychiatric, detoxification, rehabilitation programs to assist transition back to the community
• Conduct outreach and complete initial screening documentation and orientation for recipients identified for enrollment in the Stress Care of NJ BHH.
• Travel to clients as part of outreach efforts and flexibility to guarantee each client has the appropriate face to face contact and monthly units as required by the BHH program guidelines
• Risk assessment and safety planning in coordination with the BHH team
• Participate in Weekly Team Conference and report on progress toward Care Planning
• Provide coaching and health promotion activities to recipients using individual, family and group forums in accordance with best practice guidelines of Chronic Illness Self-Management model
• Submit Quality Assurance data in accordance with CMS and Blue Cross Blue Shield required quality measures
• To compile results from reports associated with chart audits, LOSP, benchmarks, client satisfaction surveys and other required reports
• Participate in weekly meetings and to work to ensure high staff morale and discuss any staff concerns with BHH Managers
• Conduct community outreach activities to educate general public on services provided by Stress Care of New Jersey where the goal is to continuously enhance community relationships and supports