What are the responsibilities and job description for the Area Manager position at Stretch Zone - 1003?
Benefits:
Job Summary
As an Area Manager, you will play a crucial role in driving the success of our Stretch Zone
locations in the area of Jupiter, PGA West and PGA East . You will be responsible for managing
daily operations, overseeing financial performance, ensuring exceptional customer service, and
leading a team of professionals. This role requires a results-driven leader with a strong
background in sales and management.
Key Responsibilities:
Team Management: Lead and manage the teams at three Stretch Zone locations,
fostering a positive and productive work environment. Provide mentorship and guidance
to staff, ensuring they are well-trained and motivated.
Customer Service: Ensure the delivery of exceptional customer service across all
locations. Handle customer inquiries and issues with professionalism and care,
enhancing the overall customer experience.
Sales and Financial Performance: Drive top-line sales and manage budgets
effectively. Monitor financial performance, including payroll, supply orders, and financial
audits, to ensure profitability and efficiency.
Event Coordination: Plan and execute three events per studio per month, working
closely with the marketing team to increase studio visibility and customer engagement.
Operational Oversight: Oversee day-to-day operations, including managing
schedules, time clocks, payroll, and supply orders. Ensure all locations adhere to
company standards and protocols.
Training and Onboarding: Develop and implement training programs for new hires.
Manage the onboarding process to integrate new employees seamlessly into the team.
Hiring and Utilization Management: Handle recruitment, hiring, and employee
utilization management. Ensure adequate coverage for vacation periods and other
absences.2
Strategic Planning: Contribute to long and short-range strategic planning initiatives.
Provide input on market trends, customer needs, and operational improvements.
Qualifications:
Leadership and Management: Proven experience in a management role, preferably
with a background in sales. Ability to lead and motivate a team, fostering a collaborative
and high-performing work environment.
Financial Acumen: Strong understanding of financial models, budgets, and financial
management. Experience in managing budgets and achieving financial targets.
Customer Service: Demonstrated commitment to delivering high-quality customer
service. Strong interpersonal skills and the ability to handle customer inquiries and
issues effectively.
Organizational Skills: Well-organized and detail-oriented, with the ability to manage
multiple tasks and priorities. Capable of managing schedules, payroll, and other
operational tasks efficiently.
Communication: Excellent communication and interpersonal skills. Able to effectively
listen, elicit ideas, and communicate with team members, customers, and other
stakeholders.
Strategic Thinking: Energetic, forward-thinking, and creative with the ability to
contribute to strategic planning initiatives. A strategic contributor who can balance short-
term goals with long-term vision.
Ethical Standards: High ethical standards and a professional image. Committed to
upholding company values and standards.
Working Environment: This is a fast-paced role within a growing company, requiring
adaptability and quick decision-making. The Area Manager position involves occasional
weekend work to meet business needs and support studio events.
About Stretch Zone: Stretch Zone is dedicated to providing innovative stretching
techniques that enhance performance and well-being. As a leader in practitioner-assisted
stretching, we are committed to education, excellence, and the growth of our locations
nationwide. If you are a results-oriented professional with a passion for customer service and
team development, we invite you to join our Stretch Zone team and contribute to our ongoing success.
- Bonus based on performance
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Summary
As an Area Manager, you will play a crucial role in driving the success of our Stretch Zone
locations in the area of Jupiter, PGA West and PGA East . You will be responsible for managing
daily operations, overseeing financial performance, ensuring exceptional customer service, and
leading a team of professionals. This role requires a results-driven leader with a strong
background in sales and management.
Key Responsibilities:
Team Management: Lead and manage the teams at three Stretch Zone locations,
fostering a positive and productive work environment. Provide mentorship and guidance
to staff, ensuring they are well-trained and motivated.
Customer Service: Ensure the delivery of exceptional customer service across all
locations. Handle customer inquiries and issues with professionalism and care,
enhancing the overall customer experience.
Sales and Financial Performance: Drive top-line sales and manage budgets
effectively. Monitor financial performance, including payroll, supply orders, and financial
audits, to ensure profitability and efficiency.
Event Coordination: Plan and execute three events per studio per month, working
closely with the marketing team to increase studio visibility and customer engagement.
Operational Oversight: Oversee day-to-day operations, including managing
schedules, time clocks, payroll, and supply orders. Ensure all locations adhere to
company standards and protocols.
Training and Onboarding: Develop and implement training programs for new hires.
Manage the onboarding process to integrate new employees seamlessly into the team.
Hiring and Utilization Management: Handle recruitment, hiring, and employee
utilization management. Ensure adequate coverage for vacation periods and other
absences.2
Strategic Planning: Contribute to long and short-range strategic planning initiatives.
Provide input on market trends, customer needs, and operational improvements.
Qualifications:
Leadership and Management: Proven experience in a management role, preferably
with a background in sales. Ability to lead and motivate a team, fostering a collaborative
and high-performing work environment.
Financial Acumen: Strong understanding of financial models, budgets, and financial
management. Experience in managing budgets and achieving financial targets.
Customer Service: Demonstrated commitment to delivering high-quality customer
service. Strong interpersonal skills and the ability to handle customer inquiries and
issues effectively.
Organizational Skills: Well-organized and detail-oriented, with the ability to manage
multiple tasks and priorities. Capable of managing schedules, payroll, and other
operational tasks efficiently.
Communication: Excellent communication and interpersonal skills. Able to effectively
listen, elicit ideas, and communicate with team members, customers, and other
stakeholders.
Strategic Thinking: Energetic, forward-thinking, and creative with the ability to
contribute to strategic planning initiatives. A strategic contributor who can balance short-
term goals with long-term vision.
Ethical Standards: High ethical standards and a professional image. Committed to
upholding company values and standards.
Working Environment: This is a fast-paced role within a growing company, requiring
adaptability and quick decision-making. The Area Manager position involves occasional
weekend work to meet business needs and support studio events.
About Stretch Zone: Stretch Zone is dedicated to providing innovative stretching
techniques that enhance performance and well-being. As a leader in practitioner-assisted
stretching, we are committed to education, excellence, and the growth of our locations
nationwide. If you are a results-oriented professional with a passion for customer service and
team development, we invite you to join our Stretch Zone team and contribute to our ongoing success.
Salary : $65,000 - $75,000
