What are the responsibilities and job description for the Customer Service Front Desk Sales Associate position at StretchLab Deer Park?

Job Description

Benefits :

Opportunity for advancement
Training & development
Wellness resources
Flexible schedule
Paid time off

StretchLab Deer Park NW Suburbs Tues, Wed & Thur 3-8pm & Sat 8-4pm Sales Experience Required in Fitness or Wellness Front Desk

This is an amazing opportunity to gain experience in a new modality that is taking the health & wellness industry by storm! StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand to join our new StretchLab studio in Deer Park!

StretchLab, the industry leader in offering one-on-one assisted stretching, ranked in top 10% Inc. magazine best franchises, with over 500 studios open nationwide, has expanded to the Chicago NW Suburbs. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, athletic training, personal training, massage, yoga, Pilates, and more. StretchLabs proprietary Flexologist training, nationally recognized & accredited for continuing education, ensures that their clients receive a world class stretching session.

Position :

The purpose of this position is to promote the growth of the studio with new membership sales by following up with digital leads phone / text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also assists with retaining current members with a top of the line member experience. Grassroots Marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, membership sales & customer service experience is required. Schedule flexibility very important and includes working Saturdays mornings & some evenings! As our studios expand advancement opportunities will be available.

Responsibilities :

Assist with the sales process of lead generation, follow up, membership sales presentation & close.

Book and confirm stretch appointments & intro sessions. Assess first time appointments.

Social Media Studio posting, Email marketing, Grassroots Marketing, out of studio pop up events.

Manage the front desk to greet and check-in clients and prospects when they enter the studio

Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants

Maintain an acceptable level of membership sales production & sales goals

Emphasize and enforce the objectives of the studio as a fitness and wellness provider

Present available services, memberships & packages to current & prospective members

Book quality appointments and follow-up with leads and missed intro sessions

Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

Key Holder, ensure the studio is open in the AM or close in PM.

Other duties as assigned

Requirements :

Excellent sales, communication, and customer service skills required

Retail or Health & Fitness Membership Sales Preferred

Social Media & Canva Savy

Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch

Ability to learn and use the ClubReady software system

Ability to stand or sit for up to 8 hours throughout the workday

Must be fluent in English and have excellent communication skills via in person, phone and email

Must be able to work under pressure and meet tight deadlines

Must have proficient computer skills

Compensation & Perks :

Competitive compensation based on experience

Monthly Bonus opportunities

Discounted memberships & retail

Lots of Stretching with the Team

Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.

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Customer Service Front Desk Sales Associate

What are the responsibilities and job description for the Customer Service Front Desk Sales Associate position at StretchLab Deer Park?

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