What are the responsibilities and job description for the Sales Associate / Warehouse / Customer Service position at Bradley Mowers Sales & Service?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and handle inquiries will be crucial in ensuring customer satisfaction and loyalty. If you have a passion for helping others and possess strong interpersonal skills, we want to hear from you!
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally.
- Assist customers with product selection, sales, and returns while maintaining a positive attitude.
- Operate cash registers accurately and efficiently, handling transactions with precision.
- Maintain stock levels and assist in inventory management to ensure product availability.
- Communicate effectively with team members and supervisors to enhance the customer experience.
- Utilize basic math skills for transaction processing and stock management.
- Demonstrate phone etiquette when handling calls, ensuring clear communication with customers.
- Supervise junior staff as needed, providing guidance and support in their roles.
Experience
- Previous experience in customer service or sales is preferred but not required.
- Bilingual candidates are highly desirable to better serve our diverse customer base.
- Familiarity with cash register operations is a plus, along with basic math skills for accurate transaction handling.
- Strong communication skills are essential for effective interaction with customers and team members.
- Experience in supervising or training staff is beneficial for those looking to take on additional responsibilities.
Join us as we strive to provide an exceptional customer experience!
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Experience:
- Retail / Computer / Customer Service: 2 years (Preferred)
Ability to Commute:
- Kankakee, IL 60901 (Required)
Ability to Relocate:
- Kankakee, IL 60901: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $16