General Manager (Fitness and Wellness Industry)

We’re Hiring a ROCKSTAR General Manager at StretchLab!

Are you a dynamic leader with a passion for fitness and an eye for exceptional customer service? StretchLab Mission Viejo is looking for an enthusiastic and results-driven General Manager to join our team! As the face of the studio, you’ll inspire a dedicated team, drive membership growth, and elevate the overall client experience. This is a high-impact role with a focus on 80-90% sales and 10-20% team management & operations—perfect for someone who thrives in a fast-paced, entrepreneurial environment!

What You’ll Do:

Lead the Charge in Sales & Membership Growth:
You’ll be the driving force behind generating memberships and boosting sales, leading by example and coaching your team to success.

Develop Your Dream Team:
From training Sales Representatives to supporting your fitness professionals, you’ll empower and elevate your team to deliver outstanding results.

Build Strong Relationships:
Actively engage in community outreach, building strong connections through networking, calls, texts, and emails. You’re the person clients and team members turn to for guidance and inspiration.

Maximize Studio Revenue:
From membership sales to retail, you’ll manage and drive all revenue streams, ensuring everything runs smoothly and efficiently.

Oversee Operations & Customer Experience:
Ensure top-tier service and smooth studio operations, from inventory management and scheduling to maintaining an organized, welcoming space.

Take Ownership:
Make key decisions around customer service and studio growth, always striving for improvement and making changes with thoughtful judgment.

What You Bring to the Table:

• Experience: 2 years of sales experience in fitness or membership-based roles.
• Sales Confidence: You’re a sales-driven leader, passionate about generating revenue and coaching others to achieve their targets.
• Passion for Fitness: You thrive in a fitness-focused environment and are motivated by helping clients improve their lives.
• Excellent Communication: Your interpersonal skills shine in person, over the phone, and through email.
• Organizational Skills: You’re highly organized and able to manage multiple priorities, staying on top of deadlines.
• Tech-Savvy: Comfortable using studio software and proficient in data management.
• Team Player & Leader: You work well independently and can motivate your team to success.
• Dependability: Professional, reliable, and punctual, you set the standard for excellence.
• Attention to Detail: Whether it’s handling confidential info or managing inventory, accuracy is key.
• Flexibility: Able to work weekdays, nights, and weekends as needed.

Key Responsibilities:

• Lead Grassroots Marketing and business networking to generate leads.
• Build and nurture relationships with potential members via calls, emails, and outreach.
• Drive membership sales through community engagement and outside sales efforts.
• Coordinate with vendors to maintain inventory accuracy for retail products.
• Supervise and train Sales Representatives and fitness professionals.
• Maintain studio cleanliness, ensuring a pristine, welcoming environment.
• Plan and execute networking and promotional events to boost brand awareness.
• Oversee marketing campaigns, using strategic initiatives to generate leads.
• Maintain studio policies, administrative supplies, and client communication materials.

What We Offer:

Competitive Base Salary

Bonus Potential: The more you grow the studio, the more you earn!
Career Growth Opportunities: Unlock a path to professional advancement within the company.
Free Membership: Stay healthy while you help others do the same!

Ready to join a passionate team and make a real impact in the wellness and fitness world? Apply today to be part of something extraordinary!

Job Type: Full-time

Pay: From $68,640.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $68,640