Customer Enrollment Sales Specialist

Position Overview:

StrideMD is seeking a passionate and dynamic Customer Sales Specialist to join our growing team. As the first point of contact for potential patients interested in our patient monitoring program, you will play a crucial role in guiding them through the enrollment process. The ideal candidate will have excellent communication skills, a strong work ethic, and a genuine desire to help others. This is a full-time, in-office position in a fast-paced environment, where you will use your sales acumen to ensure a positive patient experience.

Key Responsibilities:

• Initiate contact with potential patients using a sales-oriented approach, introducing them to StrideMD's remote patient monitoring program and assessing their eligibility.
• Provide comprehensive explanations of our services, address inquiries, and use sales techniques to effectively highlight the benefits of our program.
• Tailor personalized solutions to meet patient needs, guiding them through the enrollment process and ensuring they feel confident and supported.
• Maintain detailed records of patient interactions, utilizing insights to refine sales strategies.
• Collaborate closely with healthcare providers and team members to streamline the patient enrollment process and maximize sales opportunities.
• Exceed targets for patient engagement and enrollment, contributing significantly to program growth and success.
• Organize and schedule appointments, update and file medical records, and coordinate insurance reports.
• Respond efficiently and accurately to callers, ensuring that they feel supported and valued.
• Participate in training and other learning opportunities to expand your knowledge of the company and the position.
• Adhere to all company policies and procedures.

Qualifications:

• Strong communication and interpersonal skills, with a proven track record in sales or client-facing roles.
• Experience in a sales call center environment is a plus.
• Demonstrated ability to deliver exceptional customer service while excelling in salesmanship.
• Empathy and a patient-centered approach to interactions, complemented by persuasive sales abilities.
• Resilience and motivation to tackle challenges, maintaining a positive and determined attitude.
• Excellent time management skills and the ability to multitask and prioritize work.
• Proficiency in MS Office and CRM software is preferred.

Education:

• Bachelor's degree in Business Administration, Marketing, or a relevant field is preferred. Relevant sales experience will also be considered.

Schedule:

• Availability from 9:00 AM to 5:00 PM, 10:00 AM to 6:00 PM, or 12:00 PM to 8:00 PM, with flexible shifts available.

Compensation:

• Total compensation between $45,000 - $70,000.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Long Term Disability 
• Short Term Disability