What are the responsibilities and job description for the HVAC Technical Services Lead position at Strogens - Service Experts?
About the Role
This is an exciting opportunity to join Strogen's - Service Experts as a Service Manager. As a leader in the HVAC industry, we pride ourselves on delivering exceptional customer service and providing our employees with opportunities for growth and development.
Responsibilities:
- Troubleshoot and resolve technical HVAC questions regarding service repairs.
- Analyze trends of spends and make recommendations to clients to optimize their repair and maintenance spend, and maximize uptime for equipment.
- Process quotes from service providers to customers.
Skills and Qualifications:
- Multitasking and prioritization skills.
- Ability to work independently and instruct others.
- Industry-specific knowledge of various components associated with the HVAC service field.
- Minimum 5 years' experience in residential HVAC.
- Minimum 5 years' experience as an HVAC service manager or field supervisory experience.
- Working knowledge of HVAC techniques, methods, tools, and safety precautions.
- Excellent communication and interpersonal skills.
What We Offer
At Strogen's - Service Experts, we offer a comprehensive benefits package designed to support our employees and their families in managing their health and wellness needs. This includes competitive pay, paid time off, medical/dental/vision insurance, 401(k) retirement savings plan, life insurance, short-term and long-term disability insurance, and supplemental benefit programs.
