Office Coordinator Part Time

About Us

Strong's Marine is a premier marina operation serving Long Island and the surrounding region.

We offer a comprehensive range of services, including full-service marinas, maintenance, repairs, storage, and boat rentals.

Known for delivering the Strong's experience, we are committed to exceeding customer expectations with exceptional service, world-class facilities, and a passion for boating.

We are seeking an experienced Office Manager to join our Mattituck Bay location marina team.

If you have a passion for organization, excellent customer service skills, and the ability to oversee daily office operations in a dynamic waterfront setting, we want to hear from you.

The Marina Office Manager plays a crucial role in ensuring the efficiency and success of marina operations while delivering a high standard of service to the boating community.

Responsibilities:

• Manage daily operations of the marina office, ensuring efficient administrative processes, exceptional customer service, and compliance with all relevant regulations.
• Manage reservations, billing, customer inquiries, and coordinating marina services.
• Support staff and maintain a welcoming atmosphere for boaters and visitors.

Management & Staff Development:

• Recruit, train, manage, and support office staff and summer dockhands, ensuring accountability and skill development.
• Collaborate with the General Manager on team oversight, process improvements, and operational procedures.
• Provide coaching and guidance to office staff, ensuring top performance and productivity.
• Foster a positive working relationship with staff, maintaining professionalism and strengthening team dynamics.

Operations & Financial Management:

• Assist the General Manager with day-to-day operations, ensuring alignment with company culture, policies, and procedures.
• Oversee and support marina staff, dock attendants, and maintenance teams, ensuring smooth operations and completion of daily checklists.
• Manage accounts receivable for the STL/SMR location, reviewing financial reports and ensuring timely billing and collections.
• Support service operations by assisting in workflow processes, work orders, parts, warranty management, and organizational needs.
• Handle billing, correspondence, mail processing, and payments from clients.
• Maintain accurate data within company computer systems, including customer and vessel records.

Event & Special Projects:

• Assist with additional responsibilities as needed to ensure smooth marina operations.

Requirements:

• 2 years of related experience, preferably in office administration within a marina or hospitality environment.
• Possession of a passion for the water and knowledge of boating and marina operations is a plus.
• Flexible to workdays and times as seasonally required.
• Health/Dental/Vision Benefits available.
• Training & Ongoing Development opportunities available.