Dental Office Manager

POSITION TITLE: Assistant Office Manager

JOB CLASSIFICATION: Non-exempt REPORTS TO: Doctor/Owner

POSITION SUMMARY: Responsible for the smooth functioning of the office, providing general supervision of all business aspects of the practice. Implements effective management systems to ensure that practice goals are met and exceptional patient care is delivered at all times.

PRIMARY DUTIES

• Practice Management
• Work with the owner, manager, and doctor to establish annual practice goals
• Maintain an atmosphere of cooperation and understanding within the practice
• Schedule and facilitate routine meetings with doctor(s) and staff
• Analyze the progress of the practice
• Monitor and update (as needed) system of correspondence for communications with patients, parents and referring doctors
• Perform additional projects or tasks as designated by the doctor(s)
• Staff Management – Human Resources
• Make recommendations to the doctor(s) for hiring, terminations, and salary increases when appropriate
• Prepare and conduct regular staff performance reviews with the owner, manager, and doctor(s)
• Participate in (and share with the staff) any discussions with the patients or parents regarding compliments or complaints
• Maintain the calendar of patient days with consideration for staff and doctor(s) meetings, vacation, etc.
• Maintain current Practice Operations Manual
• Organize training sessions for new staff
• Statistical Record-keeping
• Generate monthly and yearly reports to review with the owner, manager, and doctor(s) including:
• Patient Statistical Reports
• New patients entered into system
• Practice Management Reports
• Final Transactions Total
• Accounts Receivable Aging Reports
• Referral Source Report
• Organize and keep library of month-end statistics
• Generate payments for invoices and statements
• Maintain file of invoices and statements
• Equipment Management
• Ensure that all equipment is maintained effectively
• Other duties as assigned

DESIRED SKILLS

• Knowledge of dental practice management
• Minimum two years’ experience in general or specialty dentistry
• Minimum two years’ experience in supervisory role

CORE COMPETENCIES

• Exceptional interpersonal skills
• Effective verbal skills to supervise staff as well as to communicate with patients, and referring doctor(s)
• Ability to motivate staff and maintain an effective team environment
• Ability to work independently and unsupervised
• Ability to manage conflict effectively
• Ability to maintain professional demeanor at all times, even under stress
• Ability to maintain outgoing, friendly attitude with patients and staff even under pressure
• Ability to work with interruptions and to manage multiple priorities
• Ability to speak, understand, and write fluent English
• Demonstrated knowledge of correct grammar, spelling, and punctuation in written correspondence
• Ability to complete tasks within designated time frames
• Ability to view patient needs as a top priority

Job Types: Full-time, Part-time

Pay: $23.00 - $26.00 per hour

Expected hours: 24 per week

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Work Location: In person

Salary : $23 - $26