What are the responsibilities and job description for the STUDENT-New Student Programs Assistant position at Student?
New Student Programs Assistant (NSPA)
The New Student and Transition Programs (NSTP) office supports first-year and transfer students and their families as they transition into the IC community. Summer New Student Programs Assistants (NSPAs) play a crucial role within NSTP, working alongside professional staff members to assist with the development, coordination, and implementation of inclusive services and programs for Fall Orientation. This is a great opportunity for detail-oriented students interested in working with people and events. NSPAs gain invaluable transferable skills in the areas of planning, organization, marketing and promotions, customer service, and program development. Ongoing training and support are provided to NSPAs through training, staff meetings, and supervision.
Job Responsibilities
- Assist in the development and day-of logistics of Fall Orientation programs and projects. Serve on multiple orientation project teams.
- Assist with the daily operations of the NSTP office, including answering emails and phone calls, interacting with constituents via Mainstay chatbot and NSTP’s Instagram account, creating files and forms, maintaining databases, greeting walk-in guests, packing and organizing event supplies, transporting event and office supplies, and other duties as assigned.
- Contribute to social media content, campaigns, and strategy.
- Help develop marketing materials to promote NSTP services, resources, and objectives, including posters, LCD screen slides, social media graphics and videos, etc.
- Develop and demonstrate multicultural awareness and contribute to cultivating an inclusive, diverse, and respectful college community. Employ anti-racist and anti-oppressive practices and principles throughout all work.
- Serve as a reliable, professional, confident, and approachable resource for incoming students and their families via phone, email, etc.
- Provide feedback to the supervisor regarding New Student and Transition Program events, services, and resources in relation to the student experience.
Job Requirements
All candidates must be:
- In good judicial and academic standing (with a minimum cumulative GPA of 2.5 maintained through the spring semester)
- Full-time enrollment as an undergraduate or graduate student at the time of hire through Fall 2024
- Adhere to the Office of New Student & Transition Programs policies, the Student Conduct Code, and all national, state, and local laws throughout the duration of your employment
Employment Details
- NSPAs will work ~30 hours per week from May 19 – August 24, 2025, with a possibility to remain in this role during the Fall 2025 semester.
- NSPAs will be paid at an hourly rate of $15.50.
- This position includes free on-campus housing in a summer residential hall, with potentially up to one roommate.
- Additionally, NSPAs receive $450 on their ID Express account for purchasing meals on campus during the summer. ID Express is a debit account accessed with an Ithaca College ID card, providing a convenient, easy, and safe way to make purchases on campus.
- Time off during May–July must be approved by your supervisor, ideally at least two weeks in advance. August is considered a ‘vacation blackout’ period due to the high volume of work surrounding student training and orientation.
Qualifications
- Excellent interpersonal, teamwork, and communication skills
- Demonstrate respect for others’ rights, feelings, lifestyles, and diverse backgrounds
- Commitment to support and empower students from marginalized populations
- Proven work ethic, time management, and attention to detail
- Ability to present yourself professionally and confidently to students, parents and family members, and campus partners
- Ability to learn online software to create forms, design posters and social media posts, and edit videos
- Ability to manage stress effectively and work on multiple projects simultaneously
Hiring Manager: Eliana Burke
Application Instructions
Interested applicants must submit all application materials (a professional resume, a cover letter, and 2 professional references via this HR Cloud application) by March 12, 2024.
Salary : $16
