What are the responsibilities and job description for the Assistant Studio Manager position at Studio Three?
We are seeking an Assistant Studio Manager to join our growing team at our Lincoln Park location in Chicago, IL.
The Assistant Studio Manager is an outgoing, problem-solving, energetic individual who thrives in a fast paced environment and has a passion for fitness and the Studio Three brand. This role is key in building a cohesive, efficient team by using time management and leadership skills with the primary goal of delivering an exceptional customer experience.
PRIMARY RESPONSIBILITIES:
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
-Delivering an exceptional member experience within the club.
-Partnering with studio managers and other select team members to support lead generation & drive membership growth.
-Clearly communicating pertinent club information for each shift.
-Creating an inclusive and fun environment that strengthens the S3 Family and community.
-Educating club members and guests on all Studio Three services and amenities.
-Partnering with the Studio Manager for in-club events.
-Assisting in the delivery of seamless operations that are efficient and customer focused.
-Ensuring all areas of the club are clean and organized.
-Coaching and developing all front and back of house team members. Working within the company guidelines to ensure all departments are on brand and align with Studio Threes in-club boutique strategy.
-Assisting in the onboarding of all front and back of house team members.
-Partnering with membership & studio directors to oversee the first timer & new member onboarding process.
REQUIREMENTS:
-Strong customer service skills and the ability to thrive in a fast paced environment.
- Must have a current CPR Certification
-Must be able to stand for long durations of time.
-Must be able to lift/carry a minimum of 30lbs.
-2 years of customer service experience.
-1 years of team management experience is a plus.
AS A MEMBER OF THE STUDIO THREE TEAM YOU WILL RECEIVE:
-We offer competitive salary, benefits, and industry leading commission and growth opportunities for Studio Three employees.
-Complimentary studio membership.
-Perks, discounts and incentives with our retail, products and partnerships across all of our studios.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the club.
Studio Three is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website athttps://jobs.lever.co/StudioThree.
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
ABOUT STUDIO THREE:
Studio Three, Chicago’s leading fitness boutique since 2015, encompasses three elite fitness studios under one roof: Interval, Cycle, and Yoga. The first concept of its kind, Studio Three unites these effective disciplines with best-in-class instructors, cutting edge technology, custom-designed performance equipment, striking interiors and a fiercely loyal community.
Studio Three has been recognized as ClassPass’ “Number One Studio in Chicago” in 2020 and 2022, one of Crain’s Chicago Business’ “Top 100 Places to Work” in 2019 and was featured in The Wall Street Journal as a wellness innovator during COVID-19. Inc. Magazine also placed the company at 225 in its annual Midwest 5000 business ranking in 2021. Studio Three has three Chicago locations, one location in Austin and studios opening in Miami’s Wynwood Arts District in 2023 and San Diego's new Campus at Horton in 2024. For more information, visit www.studiothree.com and follow us at @studiothree on social.
\nSalary : $18 - $19
