What are the responsibilities and job description for the Warehouse Associate position at Studio41?
We are seeking a Warehouse Associate to join our Studio41 team! You will be responsible for helping customers by providing product and service information and supporting the sales team.
Responsibilities:
- Drive forklift and assist in moving merchandise around
- Handyman skills helpful
- Must be able to communicate with customers in a friendly, non-confrontational manner. Service with a smile!
- Verify each delivery is complete on the truck before shipping or receiving into the warehouse
- Review delivery with the customer and get sign-off that all product was delivered and received in satisfactory condition.
- Contact store manager immediately with any problems or issues that come up with the customer
- Stock product that has been received, pick customer orders, organize and reface stock on shelves, clean and maintain warehouse, or perform other tasks as requested by store or warehouse managers.
- One to two years warehouse experience preferred
- Clean driving record and background check required
- Lifting requirement minimum fifty (50) pounds.
- Fluent English required, Polish or Spanish desirable.
- High school degree or equivalent required.Responsibilities:
- Handle customer inquiries and complaints
- Process transfers and receiving orders
- Troubleshoot and resolve product issues and concerns
- Document and update customer records with the appropriate teams
- Develop and maintain a knowledge base of the evolving products and services
- Answering phones
- Able to work Saturdays
- $16-$18/hr
- Health insurance
- Dental Insurance
- 401K
- Paid Time Off
- Flexible Schedule
Salary : $16 - $18
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