What are the responsibilities and job description for the Customer Service Representative position at Style Netbox?
Now Hiring: Customer Service Representative
Join Style Netbox in Charlotte, NC!
About the Role:
We are looking for a friendly and dedicated Customer Service Representative to join our team in Charlotte, NC. As the first point of contact for our clients, you will play a key role in providing exceptional service, ensuring customer satisfaction, and supporting our brand’s mission.
Responsibilities:
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Respond to customer inquiries via phone, email, and chat in a professional manner.
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Provide accurate information about our services and assist with client requests.
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Resolve customer concerns and escalate complex issues when necessary.
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Maintain detailed records of customer interactions and transactions.
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Collaborate with internal teams to enhance customer experience.
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Uphold company standards for excellent service and client relations.
Qualifications:
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Previous experience in customer service or a related role preferred.
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Strong verbal and written communication skills.
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Ability to multitask and work efficiently in a fast-paced environment.
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Problem-solving skills with a customer-first mindset.
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Proficiency in Microsoft Office and CRM software is a plus.
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High school diploma or equivalent required.
Benefits:
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Competitive hourly pay ($17 - $21 per hour).
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Monday to Friday schedule – no weekends!
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Health, dental, and vision insurance.
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Paid time off and holiday pay.
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Growth opportunities within the company.
If you’re passionate about helping others and want to be part of a dynamic team, we’d love to hear from you!
Apply today and take the first step in your career with Style Netbox!
Salary : $17 - $21
