What are the responsibilities and job description for the Vetrinary Customer Service Representative/Receptionist position at Suburban Animal Hospital?
Immediate opening for our Front Desk/Client Experience person. This person sets the tone for the entire client experience from beginning to end. Must be outgoing, pleasant, patient, self starter willing to take control of the front office.
Duties:
Answering multi line phone system
Booking appointments
Greeting and checking in clients and patients
Recommending and selling products and pet diets
Checking out clients
Collecting and handling cash, checks and credit cards correctly
Calling clients for appointment reminders and visit follow up.
Generating and maintaining email lists
Email reminders
Mail physical reminders
Assist in electronic marketing with updates to Instagram, Twitter, Facebook, etc
Maintain patient files
Maintain a clean area and assist with overall hospital cleaning and sanitation
Other duties as may be required
Requirements
Veterinary experience greatly preferred
High School Diploma or equivalent
Excellent Oral and Written Communication Skills
Must be fluent in English
If you are interested please submit a resume with expected salary range. This is a full time position. Looking for a stable long term presence in our front office.
Salary : $12 - $16