2nd Shift Customer Service Representative

At Suburban Automotive Services, we’re not just in the automotive industry – we’re driving its evolution. Since 1948, we’ve been a trusted partner to our customers, and today, we continue that legacy with innovative solutions across four specialized business divisions. From providing top-tier OEM accessories and marketing support to delivering high-end automotive paint services, we’re committed to excellence in every detail. With a team of 1,000 strong across North America, we’re passionate about empowering success for our customers, community, and team members. Join us and be a part of a driven, dynamic, and future-focused company that is paving the way for tomorrow’s automotive industry.

Why Work for Us?
At Suburban Automotive Services, we're not just about cars; we’re about people – our team members. Here’s why joining our family-owned, community-driven company will be one of the best decisions of your career:

• Stability & Success: 75 years of family-owned excellence.
• Guaranteed Stable Schedule: Enjoy a consistent 40-hour workweek with no surprises – work-life balance is key.
• Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.
• Amazing Benefits: From medical, dental, and vision coverage to disability and life insurance, we’ve got you covered.
• 401K with Company Match: Secure your future while you work with us.
• Paid Time Off: 2 weeks of PTO starting after just 30 days.
• Community Engagement: We’re proud to support the local community through various events.
• Recognition Programs: Celebrate your hard work through multiple recognition programs for service, values, and performance.
• Inclusive Work Culture: Work alongside diverse talent with a range of skills and knowledge.
• Growth Opportunities: We believe in developing our team and promoting from within.

We’re driven by results, service, safety, solutions, and most importantly, you. Join us and become part of a winning team!

As an Exchange Coordinator, you are responsible for inspecting vehicles, completing the proper forms for the vehicles, and updating computer systems and spreadsheets.

Salary Overview:
The pay rate for this role starts at $20 per hour based on experience.

Hours:
The hours for this role are Monday through Friday, 11:30 am to 8 pm.

Responsibilities Include:

• Inspect vehicles daily.
• Open new inspection logs on vehicles daily.
• Complete inspection forms for every vehicle.
• Complete claim forms when requested.
• Complete refresh and repair forms when requested.
• Run scheduling reports daily.
• Pull vehicles for scheduled pick-up multiple times per day.
• Match completed paperwork and key for every vehicle.
• Distribute completed packets to the correct departments for every vehicle.
• Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.

Qualifications and Skills:

• Must have a valid driver’s license.
• Must have exceptional oral and written communication skills.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook applications.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

B2

Salary : $20