What are the responsibilities and job description for the Account Manager position at Suburban Enterprises?
Account Manager – Take Ownership of Your Career and Shape Your Future!
Are you ready to become an Employee Owner? At Suburban Enterprises, you not only work for the company you own the company! The ideal candidate is happy where he/she is currently employed but is interested in a more self-directed work environment, increased responsibility, and the opportunity to grow into additional roles. We would like to hire someone interested in a career, not a job, who wants to do the work and be recognized for a job well done!
The Role - Account Manager
We’re looking for a dynamic and results-driven Account Manager to join our team! In this role, you’ll serve as the primary point of contact for our clients, building strong relationships while driving growth and ensuring their needs are met. With your exceptional communication skills and attention to detail, you’ll manage client accounts, deliver tailored solutions, and help elevate customer satisfaction to new heights. If you're passionate about client success and thrive in a fast-paced environment, we want to hear from you!
What You'll Do
- Developing an accurate, detailed, and comprehensive written strategy and account plan for each strategic account.
- Constantly educate and reinforce how Suburban’s services translate into value and benefits for strategic accounts.
- Being highly responsive when called upon to address individual needs or opportunities, internally and externally.
- Facilitating relationship between strategic account leadership and Suburban personnel.
- Coordinating account initiatives with pre-construction and operations teams; plan and lead meetings to lay out action plans with all key stakeholders including Suburban senior leaders.
- Participating in relevant industry groups, organizations, business journals, government regulation, and trade shows to stay abreast of market insights and help expose higher thinking and competitive advantage.
- Preparing and facilitates presentations to diverse audiences, including owners, C-level, general contractors, engineers, and architects, adapting to personality differences and various levels of technical comprehension.
- Supporting monthly forecasting and annual strategic planning process by evaluation of selected accounts and associated opportunities.
- Aiding in accurate invoicing, change orders, and collections.
- Negotiating payment terms and reduced retention prior to contract engagement.
- Successfully transitioning project details from pre-construction to field operations functions.
- Achieve sales targets and measures the effectiveness of all sales efforts on a monthly, quarterly, and annual basis.
What You Bring (Required Experience)
- High school diploma or general education degree (GED).
- Must possess a valid driver’s license and have a good driving record.
Bonus Points For (Preferred Experience)
- 5 years in account management/sales position or relevant experience.
- Experience in the Electrical, Technology, Automation, or Fabrication field.
What We Offer – Why Choose Suburban Enterprises?
- Team Member Ownership: Work for a company where your contributions directly impact your future
- Commitment to Safety: Safety isn’t just a priority; it’s our promise to you and your family
- Career Growth: This isn't just a job - it's a career path with opportunities for advancement
- Continuous Learning: Investment in your professional development
- Collaborative Culture: Work with a team that values respect, integrity, and excellence
- Comprehensive Benefits: Competitive pay, ESOP, 401(K) with employer match, and no healthcare premium increases for 4 years
Ready to Join Us?
Our high standards of service to our customers and clients require that we select only the top team members based on our culture and core values so please read and understand them or come with clarifying questions because we work, live, hire and promote by them. We will choose new team members with great care because the future of Suburban Enterprises rests with them. You are here because we believe in your character and abilities.
If you're passionate about account management, committed to excellence, and ready to be part of a company that invests in its people, we want to hear from you. Help us create a better future through innovation.
We are an equal opportunity employer.
