Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!
Front of the House Manager :
- Starts at 54K a year - based on experience
- Full-time
Benefits Include :
Employee and Friends & Family hotel and restaurant discountsEarned Paid Time Off for ALL Team MembersInsurance (health, vision, dental, life) for full-time Team MembersFlexible schedulesHoliday Pay8 hours of paid volunteer time per yearAdvancement and professional growth opportunitiesMonetary recognition programMonetary referral program100% paid maternity / paternity or adoption leave for those who qualify for FMLAEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)As an Assistant Restaurant Manager, you would be responsible for assisting with the overall management of the restaurant, including both Front of House and Back of House, in a manner most pleasing to guests, while following Suburban Inns Core Values, Suburban Inns / Big Es standards, and local health department standards .
Essential Functions :
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued. Anticipate and meet the needs and expectations of our guests, then go one step furtherResponsible for all restaurant operations in the absence of the General ManagerCarefully supervise Front of House (FOH) and Kitchen Managers to assure proper serviceInterview, hire, train, supervise, coach, evaluate, and maintain service levels of FOH and Kitchen Managers according to Suburban Inns guidelinesLead, Manage, and Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns. Discipline Team Members as needed, according to Suburban Inns policiesEnsure the correct appearance, cleanliness, and safety of dining room areas, equipment, and fixtures. Check the maintenance of all equipment in the dining room and report deficiencies and maintenance concernsResponsible for all functions of the bar, including : purchasing, inventory, inventory cost control, working with all related bar vendors, and training of all bar staffMaintain an inventory of all restaurant items and products and ensure they are properly stored and accounted forMonitor dining room labor and supply budget, make adjustments as necessary to achieve financial goalsMaintain a presence on the floor to help drive staff engagement and create the ultimate guest experienceConduct table touches to 100% of tables servicedAssist in service of guests as neededGenerate, carry-out, and follow-through on all service recovery effortsEnsure that the dining room areas are secure at the end of the business dayFollow Suburban Inns processesExhibit regular and recurrent attendance recordsOther duties as requested by managementPosition Requirements :
Minimum Knowledge : Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skillsFormal Education and Job-Related Experience : High school degree or equivalent related experience required. One-year job-related experienceLicense, Registration, and / or Certification Required : ServSafe Food and Allergen Certification, CPR, and TIPS Certification (May be completed upon hire)Work Schedule : Work regularly requires or varies between day, evening, night, holiday, and / or weekend assignments. Schedule varies according to business demands and needsRequired Travel : Position may require travel to other Suburban Inns properties, client locations, or other locations.Uniform and Appearance Guidelines :
Uniform : Professional attire according to Suburban Inns guidelines. Shoes need to be closed-toed and non-slip.Appearance : Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the positions supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President Operations has the authority to veto any decision made by the positions supervisorWe are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.
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Compensation details : 54000
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