What are the responsibilities and job description for the Senior Product Owner position at Subway?
Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.
Why Join Us?
At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
We have an exciting opportunity to support our Technology team as a Sr. Product Owner based in Miami, FL. The Sr. Product Owner, Point of Sale (POS) Platform will plan and organize product development to ensure a high return on investment (ROI) for Subway’s global POS Platform used across 30 countries and 30,000 restaurants. This includes partnering with business stakeholders, analysts, and end users to elicit and document feedback, then collaborating with product and technical leads to translate and refine ideas into strategy, roadmaps, features, stories, and tasks. This position should regularly communicate with the product manager(s), business analysts and scrum master(s) throughout the development lifecycle. They should be a perceptive owner, creative leader, and reliable problem-solver, able to understand which ideas will and which won’t work.
If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.
Responsibilities include but are not limited to:
- Partner with the POS Product Manager to implement and manage product strategies consistent with company vision and business goals.
- Elicit, analyze and present feedback from end users٫ stakeholders, technical teams and others to shape requirements and product features as well as high-level technical scope.
- Translate and refine requirements from BRDs into FRD and other artifacts (user stories) that can be shared across the POS team throughout the product lifecycle. Ensure necessary documentation and training is provided for products and software. (What's New, User manual updates)
- Own, manage, update and groom the product backlog and delivery plans. Guide user story creation and validate user stories based on acceptance criteria.
- Provide all (and any) support required to ensure releases are planned and delivered on time and meet all business requirements with a high level of quality. Facilitate demonstrations, workshops, interviews and product walkthroughs with end users, technology teams and business stakeholders.
- Support Business Analyst in translating requirements into appropriate documentation and communications that can be shared across the business and with customers throughout the product lifecycle. Ensure necessary documentation and training is provided for products and software.
- Work with Sr. Product Manager, to manage budget, resource allocations, ensuring product lifecycle deadlines are met, software development stages are completed on time, product releases are in compliance with schedules, and communicate updates across all channels.
Qualifications (some examples listed below):
- A Bachelor’s degree in Business, Computer Science, Engineering or other technical discipline or equivalent experience required.
- Minimum of 5 years’ experience in product management/ownership, business strategy/development, or a senior business analyst role. Experience within food service and POS industry a plus.
- Strong technical background with an ability to cultivate and build collaborative working relationships with a broad range of cross-functional stakeholders and development teams.
- Excellent communication skills, and the ability to multitask and present complex and technical issues to diverse audiences, orally and in writing.
- Experience with Agile development and a strong sense of Agile Methodologies with experience in industry-standard application lifecycle management tools such as Azure DevOps, Jira and Confluence. Agile Scrum Certification a plus.
- Ability to balance internal teams and external partners/vendors to deliver projects on time.
- Computer skills: Word, Excel, PowerPoint, Project, Visio, Azure Dev Ops, Lucid Charts.
What do we Offer?
- Insurance Plans (Medical/Life)
- Pension/401K/RSP (country specific)
- Competitive Bonus
- Mobility Allowance
- Tuition Reimbursement
- Company Holidays
- Employee Resource Groups
- Volunteering time
- And Many More…..
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
