Description

POSITION SUMMARY

The Enrollment Changes Coordinator is responsible for the maintenance and accuracy of student records including attendance tracking, satisfactory academic course progression, and status changes that affect the necessary enrollment change reporting required on the federal enrollment changes reports to the US department of education and to the veteran's administration for veterans' benefits coordination and certification.  This position coordinates with other departments such as fiscal operations, academic operations and compliance to ensure that policies and procedures are followed in order to provide the highest levels of academic integrity and quality customer service.  This position will require reports auditing, correction of enrollment change errors, and accurate submission of enrollment changes to the VA and to department of education.  This position will take direction from the Corporate Director of Compliance, Corporate Director of Academic Operations, and from the Corporate Director of Fiscal Operations.

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Update changes in current student data, records, grades, maintains attendance and satisfactory academic progress. 
• Maintain correct student records in electronic formats in the current student information system in use.  
• Auditing the automated enrollment changes reports for accuracy and making any and all necessary corrections before the reports are transmitted.
• Input and maintain current student data in the student information system.
• Maintain the privacy of student records.
• Act as the Veteran’s Administration Certifying Official.
• Ensure that the reports transmitted to all state and federal agencies meet the requirements and guidelines regarding the accuracy of student records.
• Generate and submit all required enrollment changes reports and certify VA benefits eligibility via updates to the VA information system portal on accurate enrollment changes.
• Performs all other duties as assigned.

QUALIFICATIONS, KNOWLEDGE AND SKILLS 

• Knowledge of records management.
• Knowledge of issues related to the Family Educational Right to Privacy Act (FERPA).
• Exhibit exceptional organizational skills with attention to detail.
• Demonstrated Computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.   
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Ability to work effectively with a diverse student population.
• Possesses excellent written and verbal communication skills.
• Demonstrated strong customer service orientation and interpersonal skills.

Qualifications

EDUCATION AND EXPERIENCE

• High school diploma or equivalent, some college preferred.
• Previous records management experience. 
• One to two years relevant clerical experience.