What are the responsibilities and job description for the Branch Operations Specialist II - Senior Teller position at Suffolk Credit Union?
About Us : At Suffolk Credit Union, we're more than a place to manage your money - we're a team committed to empowering our members and building a stronger community. We treat every individual with dignity and respect, fostering a culture of transparency and integrity. Our mission is to make financial wellness accessible for everyone, offering guidance whether you're saving for the future, buying a home, or growing your business. At Suffolk Credit Union, we're redefining banking by focusing on what truly matters - people.
Why Join Us?
- Comprehensive health, dental, and vision plans, including disability and specialized insurances.
- Generous 401(k) with employer matching, tuition reimbursement, and paid time off, including holidays, sick leave, and birthdays.
- Employee wellness and assistance programs, along with support for work-life balance.
- Flexible spending account designed to support your lifestyle needs.
- Discounts on loan rates, financial services, and opportunities to participate in community charity events.
- Holiday luncheons, themed parties, and other employee engagement activities.
If you're a proactive, detail-oriented professional who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity! Join our team and be a key player in helping members achieve their financial goals while growing your career at Suffolk Credit Union.
Role Overview : The Branch Operations Specialist II (Senior Teller) will be responsible for overseeing and supporting the daily operations of bank branches, ensuring compliance with all procedures and governing regulations. This includes managing cash handling, balancing, vault transactions, and ensuring the accuracy and security of all monetary activities. Additionally, the Head Teller will assist in establishing new customer accounts and maintaining strong relationships with existing customers by identifying and cultivating referral opportunities across Retail Banking, Consumer Lending, Commercial Lending, Mortgage Lending, and other service channels. They will provide exceptional, friendly service, acting as an advocate for customers in a professional, courteous, and helpful manner, while actively contributing to the protection and growth of the bank.
Key Responsibilities :
Essential Qualifications :
Qualified candidates will have a high school diploma or equivalency certification. One (1) to two (2) years of teller experience and knowledge of the following equipment is required : Cash Recycler, CDM Machine, ATM, ITM, and card machine. Bilingual preferred.
Working Conditions :
Apply today and embark on a rewarding career and start empowering your possible!
Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
Compensation for employees is generally offered within the range of the minimum to midpoint of the posted salary scale, based on qualifications, internal pay equity, and the budget for the position. This compensation range adheres to state-specific regulations. The determination of your actual pay rate may take into consideration factors such as your skills, years of experience, and other pertinent qualifications.
