SHM - Housekeeper

The payrate is $22.60 hourly

Job Description:

Ensures the cleanliness of rooms and public spaces in accordance with the Company’s Guest Service Program Universal Service Standards and applicable Operations Standards. The Housekeeper position will come in contact with guests and will need to have positive guest interactions. Housekeeping Associates play an important role for our home away from home experience for each of our guests every day.

Core Responsibilities:

• Stocks housekeeping carts with supplies 
• Transports cleaning materials to rooms for cleaning 
• Thoroughly cleans rooms and restrooms according to department procedures 
• Changes bedding if requested by guest 
• Empties wastebaskets and transports trash and waste to disposal area. 
• Replenishes supplies in room and bathroom per hotel procedures. 
• Conducts final walk-around to assure that room meets hotel housekeeping standards.  
• Interacts on occasion with guests while cleaning guest and meeting rooms. Assists guest as needed. 
• Reports maintenance repair problems in guest rooms, restrooms, corridors to Supervisor 
• Ensures all lost and found items are turned in and logged on a daily basis. 
• Assists in control of the linen counts; assists on collecting linen on delivery days 
• Maintains a daily “check-out” and “stay-over” report 
• Ensures sanitation guidelines are maintained 
• Ensures all linen rooms and work areas are neat, clean and organized 
• May work in laundry room area loading washers and dryers and folding sheets. 
• Must Role Model Company guest service program.  
• Other duties as assigned. 

Qualifications/Requirements:

• Frequent walking and standing for entire length of shift 
• Frequent climbing of stairs 
• Frequent bending, stooping, reaching, kneeling, and carrying 
• Use of hands to operate cleaning equipment and complete scrubbing/washing duties 
• Occasionally required to lift and/or move up to 50 pounds.  
• Visual acuity sufficient to inspect cleanliness of rooms and surfaces 
• High School Diploma or GED preferred 
• Limited to no experience required; previous commercial cleaning and/or guest service experience preferred. 
• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures 
• Ability to read in English a limited number of two and three syllable words; ability to print and speak simple sentences. 
• Must be able to obtain a New York State Gaming License. 
•  Weekends, Holidays and swing shift work may be required. 

Salary : $23