What are the responsibilities and job description for the SHM - Front Desk Attendant position at Suffolk Regional OTB / Jake's 58 Casino Hotel?
Payrate is $23.10 Hourly
Job Description:
Front Desk Attendant is the first point of contact for arriving guests. The position ensures an efficient check in and check out process and provide prompt and effective service to our guests during their stay.
Core Responsibilities:
- Greets guests upon their arrival.
- Performs guest check-ins and check-outs and dispenses room keys.
- Receives payments from guests for room accommodations.
- Processes/posts transactions associated with guest stays.
- Coordinates with bell person for luggage transfers to rooms.
- Coordinates with housekeeping/maintenance for availability and readiness of rooms.
- Answers guest questions regarding facility and surrounding area.
- Answers incoming phone calls: operates telephone system to receive incoming messages and records guest messages.
- Completes assigned check lists and projects for scheduled shift.
- Must Role Model Company guest service program.
- Other duties as assigned.
Qualifications/Requirements:
- High school diploma or equivalency degree preferred.
- Minimum of 1-year prior experience in guest service capacity preferred.
- Excellent guest service skills; attentive and detail oriented.
- Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
- Effective communication skills: ability to communicate with guests and co-workers.
- Basic math skills: ability to accurately handle cash and process sales transactions.
- Previous experience with Microsoft office, e-mail required; computerized point of sale system preferred.
- Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift.
- Occasional lifting/carrying of up to 25 pounds.
- Weekends, Holidays, and swing shift work may be required.
Benefits & Perks
- Medical
- Dental
- Vision
- Short Term Disability (STD)
- Pension
- 401K
- Vacation
- Personal/Sick
- Holiday Pay
- Employee Discount Program and more….
Salary : $23
SHM - Utility Worker
Jake's 58 Casino Hotel -
Islandia, NY
SHM - Utility Worker
Suffolk Regional OTB / Jake's 58 Casino Hotel -
Islandia, NY
Greeter / Counter Desk Attendant
AMF -
WEST BABYLON, NY
