Stadium Operations Associate - Sugar Land Space Cowboys

Department: Stadium Operations

Reports to: Manager, Stadium Operations

Classification: Part-Time/Non-Exempt

Sugar Land Space Cowboys Associate Position is intended for individuals with a strong desire to gain real-world work experience, as well as a desire to work hard and give their best. Learning potential is endless in these positions. Candidates will get as much out of the experience as they put into it. This is not an internship, it is seasonal employment that runs March to October, is paid, and will expect the candidate to contribute day in and day out.

Summary/Objective:

The primary focus of this position is to assist the Manager, Stadium Operations, with the day-to-day operation of Constellation Field. This position is directly responsible for ensuring all maintenance tasks are completed on time or scheduled with third party vendors. This position will also oversee parking operations at Constellation Field. This role will report to the Manager, Stadium Operations

Essential Functions & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintaining day-to-day operations of facilities, such as delegating or completing maintenance orders
• Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces
• Inform the Manager, Stadium Operations of issues and on-going problems, offering suggestions for solutions with follow-up to ensure issues are addressed and problems resolved within the department in a timely manner
• Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff
• Assist the Manager, Stadium Operations with overseeing third party vendor services, including but not limited to, outsourced labor and equipment rentals.
• Scheduling/completing routine inspections and emergency repairs (fire pump, elevators, emergency generator, video boards, monitors, air-handling and HVAC systems.
• Assist in preparing facilities for changing weather conditions
• Continuously review departmental needs such as ordering parts for repairs, recommend needed repairs, maintenance, or special projects
• Assist in planning and managing the department’s annual operating budget and capital budget.
• Key contributor in implementing standard operating procedures focused on the long-term success of the Stadium.
• Assist with implementation of stadium-wide inventory management process which includes all major equipment, systems, and furniture.
• Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals
• Help manage schedules for part-time operations and gameday operations staff.  
• Participate in project planning and assist in keeping dept calendar up to date to ensure the department is functioning efficiently and effectively.

• Assist in the management of stadium parking operations such as hiring the parking staff, managing parking staff schedules and identifying any areas of improvement for parking solutions.

• Develops and implements policies related to stadium operations, guest conduct, stadium policies, hiring practices, etc.
• Provide necessary support to Stadium Operations Command Center
• Other duties as assigned by Supervisor/Management.

Education and/or Experience & Skills:

Required

• Currently pursuing or have obtained a Bachelor’s degree from an accredited four-year college or university, or possess an equivalent combination of education and experience.
• Demonstrated ability to be creative and seek proactive solutions to problems and situations before and/or after they arise with minimal supervision.
• Passion for delivering service both externally and internally.
• Strong organizational skills with ability to prioritize and execute multiple, competing assignments while working in a fast-paced environment and high-pressure situations
• Previous experience in Stadium Operations or Facility Operations

Knowledge, Skills and/or Abilities:

• Leadership
• Strong work ethic and excellent follow-through
• Adaptability, flexibility, and willingness to embrace change
• Excellent interpersonal skills (professional personality)

Supervisory Responsibility

This position assists in managing all part-time employees within the stadium operations department.

Work Environment

This job operates in an office-ballpark setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.  The noise level is usually moderate but can be loud within the stadium environment. Heavy lifting and must be comfortable working in warehouse/construction like atmosphere.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the ability to lift bulky items weighing as much as forty pounds. The job duties require standing for long periods coupled with extensive mobility throughout the various levels and areas of the ballpark. Specific vision abilities required by this job include close and focused vision. 

Position Type and Expected Hours of Work

Ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays. Ballpark operation duties require that the Stadium Operations Associate work all regular season and post season home games, associated game events, as well as large-scale, major events throughout the year.

Travel

Rare travel may be expected in this role.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

EOE/M/F/Vet/Disability

Experience

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