Front Desk Receptionist

Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, computer literacy, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Guiding new clients in the steps prior to their service, putting them at ease.
• Answer incoming calls and assisting clients with their appointments.
• Ensure appt times flow well, working with providers.
• Ensure the front desk and all common areas in the salon are tidy and presentable at all times, maintaining a end of day closing routine.

Requirements

• Proven experience in a beauty industry or customer service role is preferred.
• Strong computer literacy with proficiency in Zenoti preferred, but will train the right candidate.
• Excellent time management skills with the ability to prioritize tasks effectively.
• Exceptional communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• Detail-oriented with strong organizational skills.
• Ability to handle sensitive information with confidentiality.
• Ability to work pleasantly in a busy environment.
• Ability to work any shifts full or part time in our open hours Mon - Sat 8am - 8pm and Sundays 10am - 6pm.

If you are passionate about providing excellent service and have the necessary skills to thrive in this role, we encourage you to apply.

Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Morning shift
• Night shift
• Rotating weekends
• Weekends as needed

Work Location: In person