What are the responsibilities and job description for the Rental and Repair Expert position at Sugarloaf?
Responsibilities
- Greeting customers as they enter the ski shop and providing them with information on available skiing and snowboarding equipment and supplies.
- Assisting customers with equipment and fitting hardware, ensuring they are made aware of the use and care of each item.
- Tuning, repairing, and storing equipment and supplies according to vendor or manufacturer's instructions.
- Confirming that the function of each item communicated to the customer and providing answers to any additional queries.
- Responding to customers in a positive manner, especially when they are relating a problem or issue.
