Ramco Innovations™ Inside Sales Representative

Location:

St. Louis, MO

Job Summary

Inside Sales is responsible for processing customer quotes and orders, disseminating information to various departments and arranging for the shipping of products to customers. Inside Sales Representative performs their duties over the phone as well as internet, email, faxes and written correspondence with customers, vendors, Outside Sales force and all Ramco personnel. The Inside Sales Representative will be assigned to a group of accounts to service in conjunction with an Outside Sales Representative.

Company Vision

Ramco will be a place where passionate employees collaborate and commit to providing our clients with excellent automation solutions. We will be a consultant and partner to our clients by putting them first, bringing value to their organization, and customizing our service to their needs. We will deliver value-based solutions by utilizing premier products and the knowledge and expertise of our employees. We will stay on the cutting-edge of technology and educate our clients. We will define excellence as an automation solutions provider.

Essential Job Requirements

• 2-year degree preferable or equivalent training in an industrial setting
• Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects
• Read and comprehend Basic English.
• Must have legible handwriting, Typing and data entry skills
• Demonstrate effective written, verbal and communication skills
• Ability to use Microsoft, Excel, Word and Outlook preferred
• Must possess a valid state motor vehicle operator's license and maintain an approved motor vehicle record (MVR)
  
  

Job Duties

• Receives request for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors via telephone, email, fax and standard mail.
• All unresolved matters and commitments must be followed-up daily, providing the customer with daily status updates as well. Proper notations must be made with status in the CRM.
• All customers will receive an order confirmation from the Inside Sales rep once the order is entered with information regarding the shipping method and delivery dates as well as providing accurate lead times.
• Achieves and maintains rapport with customers and works to exceed their expectations by providing the best possible service
  
  

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possess the mobility to work in a standard office setting and to use standard office equipment
• Sitting in a normal seated position for extended period of time
• Reaching by extending hand(s) or arm(s) in any direction
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard, possess the mobility to work in a standard office setting and to use standard office equipment
• While performing the duties of this job, the employee is frequently required to stand. The employee is frequently required to walk. The employee is regularly required to sit. The employee is occasionally required to stoop, kneel, crouch, or crawl.
• Sitting in a normal seated position for extended period of time
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus.
• Have the strength to lift and carry files weighing up to 10 pounds
• Work under typical office conditions, and the noise level is moderately quiet.
  
  

About Sukup Innovations

At Sukup Innovations, our mission is to drive innovation and collaboration across our entities, including Ramco Innovations, Maple Studios, and Synk, to create transformative solutions that address real-world challenges. We are dedicated to fostering a culture of creativity, entrepreneurship, and operational excellence, while continuously striving to enhance our portfolio and drive growth for the benefit of our stakeholders and communities.

Ramco Innovations does not offer sponsorship of job applicants for employment-based visas for this position at this time.

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• must be eligible
  
  

Equal Opportunity Employer

It is, and will continue to be, the policy of Sukup Manufacturing Co. to practice a program of equal employment designed to assure that all employment decisions and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, veteran status, national origin, disability, age or sex.

In addition to providing equal employment opportunities, it is also our policy to provide an environment free from unlawful harassment, including sexual harassment. Any alleged violation of this policy will be investigated and disciplinary action will follow as required.