What are the responsibilities and job description for the Clinic Receptionist - (Lakeside Clinic) position at Sullivan County Community Hospital?
QUALIFICATIONS
Education
- High school graduate or equivalent
Experience/Skills
- One year experience in office or hospital setting
- Experience with billing and insurance
- Ability to communicate effectively both verbally and in written reports
Required Licenses/Certifications
- N/A
Working Conditions
- Clean, well-lighted working environment
ROUTINE RESPONSIBILITIES
Behavioral Expectations
- Consistently complies with established Behavioral Expectations
Essential Functions
- Registers all patients, gives new patients medical forms to complete
- Verifies patient demographic, employment and insurance information
- Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
- Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
- Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
- Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
- Maintains a good working relationship with office/clinic staff members and providers
- Performs other duties as assigned.
Monday - Friday/Day Shift
80 hrs/Bi-Weekly
