What are the responsibilities and job description for the Commercial Inside Sales position at Sullivan Tire & Auto Service?
Job Description
Job Description
Description : Function :
Manages active customer accounts, including inter-company, and provide positive representation to potential customers. Assist with production workflow to maximize sales, income and customer contact goals while delivering the highest quality of service and customer satisfaction. Adheres to internal controls, policies, and procedures.
Major Responsibilities :
- Develops and maintains a thorough knowledge of product and / or services so as to provide accurate information to customers. Evaluates customer needs and make recommendations utilizing internal resources and tools. Displays a positive attitude and professional demeanor.
- Meets / exceed established sales and gross profit goals. Supports all aspects of the company sales effort.
- Maintain proper paperwork for all daily operations including :
a. Properly complete sales and inventory transactions on computer system.
b. Maintain accurate inventory records through computer system. Properly receive inventory and re-bill tires and parts received on a daily basis.
c. Be proficient in all aspects of customer billing and credit authorization procedures being particularly careful to protect Company assets and the privacy of every customer.
d. Properly record purchases and purchase orders.
e. Follow all POS “start-day / end-day” procedures as well as recordkeeping and bank deposit systems.
Requirements : Skills / Knowledge :
