What are the responsibilities and job description for the ERP Program Director position at SumasEdge Corporation?
Job Details
Job Description
Essential Functions:
- Oversee the entire ERP program
- Manage relationships with the system implementer and the product vendor
- Advise business stakeholders on configuration decision making to ensure a secure, sustainable, functional and scalable solution
- Ensure that ERP program is well planned and is progressing per the plan
- Ensure that the overall program is on budget and the end product meets user needs
- Establish a sustainable and efficient status reporting framework to keep on stakeholders, including executive leadership, apprised of progress
- Lead the program management team and ensure coordination of efforts across the program
- Monitor concurrent projects that may impact the ERP implementation effort and assess/mitigate impact
- Coordinate program activities across multiple departments and stakeholders, ensuring alignment with institutional priorities
- Work closely with all stakeholder groups to identify and prioritize program requirements that meet the needs of the institution
- Ensure that the program team members understand the goals and objectives of the program, and provide guidance and support to team members
- Ensure that the program is completed on time, within budget, and to the satisfaction of stakeholders while adhering to institutional regulations and compliance requirements
- Perform resource planning and ensure capacity utilization is optimal for the program while being mindful of operational activities
- Resolve issues and escalate items that need executive attention in a timely manner
- Maintain appropriate documentation for program activity tracking and reporting
- Ensure ERP solution is well documented and tested, and all necessary parties are trained appropriately
- Assess impact of decisions on other systems and processes and ensure alignment
- Manage and mentor resources
Prerequisite Qualifications:
- Bachelor s degree
- 7 years of cloud-based ERP implementation experience
- Solid understanding of higher education environment and processes
- At least one full implementation lifecycle experience with Workday product
- Solution design, integration and change management expertise
- Experience with architecturing scalable enterprise applications
- Excellent communication skills with high level of comfort communicating to executive leadership as well as end users
- Experience with an extensive shared governance operating model is preferred
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