What are the responsibilities and job description for the Sr. Varicent Production Support Engineer position at SumasEdge Corporation?
Job Details
Position : Sr. Production Support Engineer (MUST have exp with Varicent, SAP Callidus, HANA (optional)
Location : Dallas TX , GA, KS (hybrid)
Duration : 12 Months
- Basic qualifications:
- 5 years of software development, or 5 years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience troubleshooting and documenting findings
- Bachelor s degree in computer science, Engineering, or a related technical field, or equivalent work experience
- Knowledge of AWS, Varicent ICM, ETL, SQL based technologies
- Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle
- Preferred Qualifications:
- 5 years of software development, or 5 years of technical support experience
- Experience on ETL based system, SQL
- Experience using AWS tools, including AWS CloudWatch, AWS S3, AWS EMR, AWS Lambda, AWS Glue, AWS Athena.
- Experience on Varicent, SAP Callidus, HANA (optional)
- Experience supporting large-scale enterprise applications (whether internal or external facing)
- Experience on Security, SOX Compliance regulations.
- 2 years of experience writing SQL queries, scripts in programming languages such as Java, Python, etc.
- Well versed on ITIL processes.
- Well Versed on Agile software processes and methodologies.
- Good written and communication skills.
- Cross team co-ordination skills to resolve issues.
- Knowledge on networking concepts.
- Ability to identify performance issues in enterprise application.
- Here are broader responsibilities this individual will be covering:
- Deploy across SPACE platform (AWS) and DCS (Varicent ICM) using ServiceNow and Jira
- Monitor daily/weekly/monthly operations across SPACE platform (AWS), DCS (Varicent ICM), MCS (SAP CallidHANA)
- Coordinate with file transfer team (EFT/SFG) on needed basis
- Support SOX controls - execution and walk-throughs
- Production and NPE maintenance and restores.
- Support security/compliance enterprise-wide initiatives
- Off hours availability/weekend support
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
