What are the responsibilities and job description for the Barista position at Summer Moon Operations LLC?
Barista
Summary
As one of America’s fastest growing premium coffee brands, Summer Moon Coffee focuses on serving our much-sought-after drinks, featuring oak-roasted coffee and Moon Milk®, to customers with warmth and gratitude every day in our distinctively designed stores. We have 10 Corporate stores in the Austin and Houston market, 26 franchised locations and 25 licensed stores across 10 US states, and our continued growth is reliant on employees that are eager to work as part of a high-energy, efficient team in a fast-paced environment.
We are looking for dependable team players with a friendly, positive demeanor, who enjoy interacting with customers to join our team. This role is critical in delivering a memorable experience for our customers.
Responsibilities & Expectations
- Greets customers politely and promptly.
- Attentiveness to drive through and dining room line.
- Prepares and serves hot and cold beverages.
- Willingness to continue to learn about food and beverage preparation.
- Cleans and sanitizes work areas, utensils, equipment, service areas and seating areas.
- Checks temperatures of freezers, refrigerators, and heating equipment to ensure proper functionality.
- Describes menu items to customers or suggests products that might appeal to them.
- Provides customers with product details, such as coffee blend or preparations as requested.
- Receives and processes customer payments.
- Serves prepared foods, such as tacos, muffins, and bagels.
- Stocks customer service stations with paper products or beverage preparation items.
- Demonstrates proper attendance, punctuality, customer service, and overall attitude.
- In the absence of General Manager, completes necessary tasks.
- Performs other related duties as assigned.
Qualifications
- Experience in food and beverage preparation or customer service preferred.
- Ability to follow all safe food handling procedures and sanitation practices.
- Ability to walk, bend and stand for extended periods.
- Ability to lift up to 15 pounds at times.
Skills:
- Excellent listening and communication skills.
- Ability to serve customers quickly, efficiently, and kindly.
- Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent customers.