Salary : $45,000- $65,000
- Dependent upon qualifications
This position requires U. S. citizenship and the ability to successfully pass an in-depth background check screening.
Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits :
Excellent health / dental benefits from BCBSSee into the future with our luxurious VSP vision benefitsPrepare for the long-haul courtesy of our 401k with company matchingUnlimited mobile phone plan10 days' vacation, 7 days sick timeBonuses and salary increase potential via our certifications planWe do cool work here, defying expectations by simply being who we are - each of us makes an impact.
Essential Functions :
Responsible for handling, triaging, and working NOC tickets according to processes and proceduresMonitor and Manage client's servers, endpoints, and devicesAlert stakeholders for outages and service degradationEnsure client servers, endpoints, and devices maintain newest released patchesManage client backups for health; support remediation if issues ariseDocument and implement policies, standards, and procedures for the NOC TeamRemediate vulnerabilities as identified; familiarity with CVEs and CVSSResponsible for handling all proactive communications with clients and setting expectations during service outagesAdditional responsibilities include, but are not limited to :
Software management and deploymentOther duties as assignedRequirements
Required
Two (2) years of IT or related experience.Security CE Certification or IAT Level 2 equivalentAdministrative skills in several operating systems, such as Windows, Mac OS, Linux, Android, and iPhone OSProficient in Mobile Device Management (MDM)Basic networking, supporting, and monitoring of Firewalls, Switches, WAPS, endpoints, servers, etc.Administrative experience with Remote Monitoring and Management (RMM) ToolsAdministrative understanding of cloud technologies such as AzureExperience managing antivirus at an administrative levelStrong customer communication skills, with the ability to communicate clearly with customers and technical personnel in high stress situations.Ability to work independently and a strong desire for personal and professional developmentAbility to identify and evaluate trends in industry best practices and policiesAll candidates MUST BE a U.S. citizen with the ability to pass an extensive background check. Proof of citizenship and eligibility to work must be provided immediately upon hire. Failure to provide required documents will be cause for termination of employment until such time that the documents are provided.Optional / Desired
Basic Microsoft, CompTIA, and / or Cisco certifications etc.MD-102,
Server ,Network Experience supporting VDI environments.Experience supporting LinuxExperience Managing SQLExperience with Microsoft Power toolsExperience with vulnerability managementScripting, PowerShell, CLI, etc.Summit 7 Systems, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference / background check. We are a drug and alcohol-free workplace and require pre-employment drug sc reening.
Salary : $45,000 - $55,000
