What are the responsibilities and job description for the Billing / Collections Agent position at Summit Athletic Club?
Summit Athletic Club of St. George, UT is looking to hire Part-Time Billing/Collections Agents to ensure that we always have the funds necessary to continue serving our members. This position offers $16.50/hour with commission, depending on experience. You'll love being a part of the supportive Summit family. And, what could be better than working at an "office" where you can get a state-of-the-art workout in before leaving for the day!
ABOUT SUMMIT ATHLETIC CLUB
Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members.
Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth.
A DAY IN THE LIFE AS A BILLING / COLLECTIONS AGENT
As a Billing/Collections Agent, you arrive each day ready to ensure that our invoices are paid on time and that all charges and records are accurate. You keep track of the money owed to us, prepare invoices, and update records. You contact members about and collect outstanding balances. Your attention to detail and excellent communication skills help ensure our financial health! You play an essential role in helping us stay solvent!
You spend some time working independently on bookkeeping and record keeping tasks. You go over accounts to discover outstanding balances and discrepancies. You process transactions such as payments, corrections, and reversals. You maintain accurate and organized collection files. You determine when to take further action on delinquent accounts. You prepare reports on billing activity using accurate data.
You also get to spend part of your day interacting with people. You greet members at the front desk and answer phones. You make sure that members are aware of any outstanding debts and contact them to resolve billing/payment issues as needed. You process credit card payments over the phone. You answer questions and explain invoices clearly and calmly. You use your training and empathy to negotiate solutions to billing disputes.
You love bookkeeping, but also enjoy interacting with people and performing a variety of tasks throughout your day. You get great satisfaction out of making sure that everything is accurate and up-to-date and that we have the revenue we need to continue providing high-quality fitness and wellness services to our community.
QUALIFICATIONS
- Relevant Experience
- CPR/AED certified (or willing to become certified)
- Proficiency in Microsoft Office
- Basic math skills
Any collections experience is a plus! Are you organized? Can you multitask and prioritize effectively? Are you detail-oriented and committed to accuracy? Are you self-motivated and able to work independently? Are you honest, trustworthy, and discreet with confidential information? Do you have excellent communication skills, both written and verbal? Are you known as a peacemaker and a problem solver? Do you enjoy interacting with people? Are you patient and tactful? If so, then you might just be perfect for this position!
WORK SCHEDULE OPPORTUNITIES
-PART TIME: Monday through Friday 9:00am-2:00pm
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
Location: 84790
Salary : $17
