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Hospitality - Glamping

Summit Bechtel Reserve
Institute, WV Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/17/2025

Direct Report

Family Adventure Manager

Employee Profile and Desired Traits

  • High level emotional intelligence
  • Active in team dynamics, conflict prevention / resolution , and identifying customer needs
  • Cheerful attitude and servant leadership disposition
  • Dedicated customer service and people oriented
  • Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills
  • Ability to interact with men and women of all ages and maturity levels of staff / customers

Duties & Responsibilities

  • Daily check-in with reservation software to prepare lodging spaces for guests
  • Ensure all lodgings and public areas are kept clean and according to standards
  • Become an expert in linen cleaning, folding, inventory, and control
  • Setup and strip all luxury tents according to linen standards
  • Use industrial laundry machines to clean all linens
  • Correctly clean bathroom and shower house facilities
  • Maintain grounds around camp to standard (pulling weeds)
  • Maintain a clean, organized, inspected, neat, and safe work area
  • Other duties or projects as assigned by SBR leadership
  • Abide by policies and procedure outlined in the SBR staff handbook

    • Qualifications & Training

  • 18 years of age or older
  • Hospitality or housekeeping experience preferred
  • Ability to use Microsoft Teams daily for work related communication and coordination
  • Be or become a registered member of Scouting America

    • Performance Results

  • Provide at least one memorable moment that matters to a participant
  • Contribute at least one improvement to Family Adventure Camp program operations
  • Receive one or more Staff Appreciation Cards form staff or participants
  • Compete contract period with 2-4 positive experiences

    • Physical Requirements

  • Up to 8 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.
  • Can pass the physical exam and approved for SBR height and weight requirements HERE

    • Uniform

    Summit staff uniform

    Housing

    10x12' Platform Tent; Staff Camp

    Expected Weekly Hours

    45 - 55

    Salary : $1,600 - $1,700

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