What are the responsibilities and job description for the WHITEWATER WAIVER COORDINATOR position at Summit Bechtel Reserve?
Direct Report
Adventure Program Manager
Employee Profile and Desired Traits
High level emotional intelligence
Active in team dynamics, conflict prevention / resolution, and identifying customer needs
Cheerful attitude and servant leadership disposition
Dedicated customer service and people oriented
Adaptability in a fast-paced environment with ability to learn
Ability to interact with men and women of all ages and maturity levels of staff / customers
Duties & Responsibilities
Organize all waivers into structured system for daily distribution in an efficient manner
Become a knowledgeable resource by familiarizing yourself with the programs and operations of the Summit Bechtel Reserve
Welcome and assist customers arriving onsite, resolving concerns promptly
Answer questions and distribute program information to Participants regarding their scheduled whitewater activity... (What day, what time, where, what to bring...)
Oversee the daily check-in and departure of participants at the whitewater activity tent; verifies that whitewater fee payments have been processed prior to trip
Maintain a clean, organized, inspected, neat, and safe work area
File trip reports with West Virginia DNR
Write an end-of-season report to include operational improvements for your area
Other duties or projects as assigned by SBR leadership
Abide by policies and procedure outlined in the SBR staff handbook
Qualifications & Training
18 years of age or older
Strong problem-solving skills and interpersonal communication abilities
Must have or be able to obtain Red Cross Standard First Aid and CPR Adult certifications
Ability to use Microsoft Teams daily for work related communication and coordination
Be or become a registered member of the Scouting America
Performance Results
Seamless waiver processing with less than 2 errors per day
Regularly show appreciation to coworkers via written and verbal methods
Provide 1 suggestion to improve the department
Physical Requirements
Up to 4 hours a day of either standing, walking, sitting, and the ability to lift 50 lbs.
Can pass the physical exam and approved for SBR height and weight requirements
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a WHITEWATER WAIVER COORDINATOR?
Sign up to receive alerts about other jobs on the WHITEWATER WAIVER COORDINATOR career path by checking the boxes next to the positions that interest you.
